We are now accepting applications for the following position:
RESTAURANT FLOOR MANAGER
RESPONSIBILITIES INCLUDE:
- Lead, motivate, and develop the restaurant front-of-house team to consistently deliver exceptional service.
- Oversee daily restaurant operations, ensuring efficient service flow and adherence to luxury hospitality standards.
- Serve as a visible presence on the floor, actively engaging with guests and anticipating their needs.
- Manage reservations, seating strategies, guest relations, and service recovery efforts.
- Monitor and maintain the highest standards of presentation, cleanliness, and brand consistency.
- Collaborate closely with culinary, beverage, and hotel operations teams to ensure a seamless guest experience.
- Support recruitment, onboarding, coaching, and performance management initiatives.
- Ensure compliance with company policies, food safety regulations, and health and safety standards.
- Contribute to revenue growth through effective floor management, sales awareness, and guest engagement.
QUALIFICATIONS:
- Minimum 3 years of management experience within a luxury restaurant, hotel, or resort environment.
- Strong knowledge of fine dining service standards and guest experience management.
- Proven leadership ability with experience developing high-performing teams.
- Excellent communication, interpersonal, and conflict-resolution skills.
- Highly organized with the ability to perform under pressure while maintaining exceptional attention to detail.
- Demonstrated commitment to professionalism, discretion, and service excellence.
- Food safety certification and familiarity with restaurant POS systems preferred
Salary: USD$55,000.00 - USD$75,000.00 per annum
Benefits: In accordance with Cayman Islands law
Location: Grand Cayman
Employment Type: Full-Time
