Partner Operations Manager

Overview

Adastra is seeking a highly organized and proactive Partner Operations Manager to support the growth and success of our AWS alliance. Reporting to the VP, AWS Partner Alliance, this role will serve as the operational backbone of our partnership strategy, ensuring alignment across Sales, Marketing, Leadership, and AWS stakeholders.

The successful candidate will manage go-to-market initiatives, support co-sell motions, administer AWS Partner Central activities, track key performance metrics, and coordinate strategic programs that drive measurable business outcomes. This position is ideal for an operations professional who thrives in a fast-paced environment, excels at managing multiple workstreams, and enjoys bringing structure and accountability to cross-functional initiatives.

Primary Location: Toronto, ON

Work Model: Hybrid 3-Days Onsite

Employment Type: Permanent Full-Time

Vacancy Status: New

Compensation: $100,000 – 125,000

RESPONSIBILITIES

Go-to-Market Alignment & Execution

• Serve as the operational liaison between AWS Alliance leadership and Marketing teams to track project prioritization.
• Ensure AWS-focused sales and marketing assets remain current, on-brand, and accessible across sales channels.
• Track go-to-market initiatives, monitor progress, and proactively identify and escalate risks or blockers.
• Support campaign execution and alignment with alliance objectives, staying apprised of the latest AWS program additions & changes.

Co-Sell Coordination

• Support the planning and execution of co-sell initiatives with AWS sales and partner teams.
• Coordinate meetings, business reviews, and working sessions with AWS stakeholders.
• Prepare opportunity summaries, pipeline updates, and co-sell reporting materials.
• Maintain visibility into shared opportunities and ensure alignment between Adastra and AWS teams.

AWS Partner Central Administration

• Manage and maintain Adastra's AWS Partner Central presence.
• Support opportunity registration processes and ensure accurate data submission.
• Track partner performance metrics, funding utilization, and MDF claims
• Monitor compliance requirements, training & certification tracking, partner program milestones, and health of the business performance.
• Maintain documentation and partnership records taking a proactive approach to partner scorecard management.

Program Operations & Project Coordination

• Oversee day-to-day operations of strategic AWS partnership initiatives.
• Manage timelines, deliverables, stakeholder communications, and initiative tracking.
• Ensure projects remain on schedule and aligned with established business goals.
• Develop and maintain operational processes that improve efficiency and accountability.

Cross-Functional Collaboration

• Act as a central coordination point across Sales, Marketing, Delivery, and Leadership teams.
• Organize recurring meetings, planning sessions, and stakeholder reviews.
• Maintain project trackers, calendars, action items, and status updates.
• Drive follow-through and accountability on strategic initiatives.

Data, Reporting & Insights

• Monitor partner performance metrics, funding programs, co-sell activity, and pipeline health.
• Compile monthly and quarterly performance updates for leadership.
• Analyze trends and provide operational insights to support alliance decision-making.
• Create dashboards, reports, and status summaries to support executive reviews.

Relationship & Vendor Support

• Support ongoing engagement with AWS partner stakeholders and internal business leaders.
• Coordinate training sessions, events, executive briefings, and quarterly business reviews.
• Help ensure a positive and productive partnership experience for all stakeholders.

QUALIFICATIONS, SKILLS & EXPERIENCE

• 5+ years of experience in partner operations, alliance management, channel operations, sales operations, project coordination, or a related field.

• Proven ability to manage multiple priorities and cross-functional initiatives simultaneously.

• Strong organizational skills with exceptional attention to detail.

• Experience coordinating stakeholders across Sales, Marketing, and Leadership teams.

• Advanced proficiency with Microsoft Office Suite, particularly Excel and PowerPoint.

• Excellent written and verbal communication skills.

• Strong analytical and problem-solving capabilities.

• Experience working with AWS partner programs and AWS Partner Central.

• Knowledge of AWS co-sell motions, partner funding programs, and alliance management practices.

• Experience supporting cloud, technology, consulting, or professional services organizations.

• Familiarity with CRM and pipeline management tools such as Salesforce.

NICE TO HAVE

• A highly organized and process-oriented mindset.
• The ability to create structure in fast-moving environments.
• Strong project coordination and stakeholder management skills.
• A proactive approach to identifying challenges and driving solutions.
• A collaborative attitude and commitment to operational excellence.
• A passion for building successful strategic partnerships.

ABOUT ADASTRA

Adastra is a global leader in AI and data-driven transformation, helping organizations lead with artificial intelligence—responsibly, strategically, and at scale. With over 25 years of experience, Adastra empowers enterprise clients to unlock business value through data innovation, operational excellence, and smart customer engagement.

Trusted by some of the world’s most prominent brands, Adastra delivers end-to-end solutions grounded in thoughtful strategy, robust governance, and deep technical expertise. From defining vision to ensuring execution, Adastra guides organizations through every stage of their AI, data and cloud journey—building future-ready capabilities and delivering measurable, lasting impact.

Adastra serves clients across key industries including financial services, automotive, manufacturing, technology, media and telecom (TMT), healthcare, retail, and professional services. The company employs more than 2,000 professionals across North America, Europe, and Asia.

WHAT WE OFFER

• Opportunity for advancement and career progression

• Competitive compensation package
• Comprehensive benefits plan
• Successful referral program
• The opportunity to work with one of Canada’s 50 Best Managed Companies
• Satisfaction of working for a reputable company
• A flexible, dynamic, and diverse workplace

EQUAL OPPORTUNITY EMPLOYER

In our commitment to promote fair and equitable treatment of all employees and applicants, Adastra Corporation provides equal employment opportunities for all individuals regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status, or any other ground as described in the Ontario Human Rights Code.  In addition, accommodation will be provided during the hiring process. Adastra Corporation’s implementation and support of employment initiatives, encourage diversified labour force participation and equal access to opportunities based on merit and performance.

AI Usage - Our hiring process includes the use of AI-enabled tools to screen applications (e.g., keyword matching, qualification ranking). A human recruiter reviews all AI-generated shortlists to make informed hiring decisions.

There has been an increased instance of fraudulent job offers coming from people posing as Adastra HR employees. Please note that Adastra will never request fees as part of our recruiting process and any emails sent to you that are not from ‘@adastragrp.com’ or ‘@talent.icims.com’ are fraudulent. All employment offers are sent via DocuSign and if you receive an employment offer from a suspicious email and not via DocuSign, it is fraudulent.

Contact [email protected] to inquire about jobs at Adastra, to report a suspicious request for money or personal information from external websites or suspicious employment offers.