Role : Business Development Manager - Personal Finance
Location : Dubai & NE
Role Purpose:
- Managing a Team and ensure that overall responsibilities are achieved, while projecting the warm image of ADIB, increase bank’s visibility in the Financial Market
- Developing new strategies for the business for the respective area and build suitable plans to increase the business.
Key Accountabilities of the role
- Main Responsibilities:
- To ensure that the set target and are met/exceeded on time.
- Ensure Team fully adhere with ADIB policy and procedure on day-to-day business management.
- Ensure adequate leave plan for the team and execution of the same effectively.
- Daily/Weekly Responsibilities:
- Ensure business proposed/booked under ADIB policy and procedure with Shari’a compliances.
- Monitor day to day activities of IFE’s and ensure appropriate business management/control in place.
- Coach Team on date-to-date business activities, guide to achieve monthly goals.
- Review and recommend standard credit application and ensure authenticity of the critical documents (MRF, identification documents, Banks statement, etc.)
- Updates the leads status on time, please ensure status update before leaving your desk for the day.
- Ensure the daily attendance, if there is regular absenteeism then escalate to SM.
- Ensure disbursement files are in order, prior forwarding the file to RFO, by cross checking, customer’s original documents against copies. Files must be sent to RFO immediately or within next 1 working day.
- To ensure proper handover of all customers related files/documents prior to staff’s leaver starts/or event of resignation/termination and arrange proper follow-up/closing of each case.
- Handle customer complaint directly, should not let IFE’s handle complaints directly at any point.
- Ensure all IFE’s are aware of products, policies & promotions of ADIB and keep on update them on changes.
- Open business channels for IFE’s by visiting potential employers/high new worth customer and can be introduce to IFE’s.
- Monthly Responsibilities:
- Motivate high achievers by recognize then in team meeting, also provide opportunity to other staff, to grab top position by creating healthy inter team competition.
- Recognize staff training requirement while evaluating their monthly performance.
- Arrange IFE training/coaching based on recognized area of weakness and maintain track, escalate SM if in case of hopeless.
- Recommend disciplinary action for those shows no improvements.
- Support SM on Al Khair STL/Settlement/Clearance/STL, based on calls.
- Visit 2 ministries/Departments/Listed companies and provide report to Business visit Report to SM
- Annual Responsibilities:
- Conduct annual appraisal and recommend staff recognition.
Specialist Skills / Technical Knowledge, Technical Competencies Required for this role:
Familiarity with Core Banking and Application sourcing systems
Outlook/Email/HR system exposure
Educational Qualification:
Preferably graduate. Diploma/High school based on work experience/exposure.
Previous experience: 4+ years of Banking experience. Preferable to have minimum 2 years at supervisory/team leading role (exception if proven consistent top performance)
