Concierge

Concierge – (NOC 65312)

Are you looking for a workplace that values collaboration, growth, and support at every step of your career?

Welcome to CMI Concierge & Security, where we believe that our success starts with taking care of our greatest asset – our people. Here, you’ll find a dynamic team that encourages innovation and truly supports each other’s success. Join us and be part of an environment where you’re not just another employee – you’re a vital part of a winning team. Let’s grow together!

Position Summary

The Concierge/Security Guard will act as the main liaison between property owners, residents, management, and tradespeople. In addition to handling concierge duties, this role ensures the security, safety, and overall well-being of the property. The position includes a mix of administrative tasks, customer service, security measures, and emergency response coordination.

Location: Burnaby

Schedule: Monday to Friday 3 pm to 11 pm

Pay Rate: $20 per hour

Benefits: Extended health & dental after 6 months of employment

Key Responsibilities

Administrative & Customer Service

• Greet residents and visitors, addressing inquiries and providing assistance.
• Assist with administrative duties such as maintaining records and managing communication.
• Serve as a point of contact for residents and manage requests in a professional and friendly manner.

Security & Safety

• Monitor security systems, conduct routine patrols, and respond to security incidents.
• Ensure safety protocols are followed for all individuals on the property.
• Handle access control and provide security escorts when necessary.

Emergency Response Coordination

• Respond quickly to emergencies, ensuring proper coordination with relevant authorities.
• Assist in the implementation of emergency plans and procedures, ensuring residents' safety.

Basic Qualifications

• Ability to lift up to 40 lbs. occasionally.
• Capable of climbing a ladder (up to 8 feet) and navigating building stairs.
• Physical endurance for standing, walking, sitting, and repetitive motions.
• Strong visual accuracy, hearing ability, and listening skills.
• Ability to complete 12-hour shifts with regular statutory breaks.
• Proficient in using mobile phones, mobile applications, email, and Microsoft Word.

Experience and Skills

• Excellent customer-first attitude with the ability to handle difficult situations.
• Positive, friendly, and professional demeanor.
• Strong verbal and written communication skills.
• Capable of training and mentoring staff from diverse backgrounds.
• Highly organized and attentive to detail.
• Valid BC Security License is an asset. Must obtain a valid BC Security License within 3 months of employment.
• Chinese speaking is an asset.

How to Apply

Please submit your resume to , and include a cover letter (optional).

Note: Only candidates shortlisted for interviews will be contacted.

We appreciate your interest in joining our team and look forward to hearing from you!

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