Entry-level Concierge

Advanced Care Staffing is recruiting for entry-level Concierge to work for a nursing home in Bronx, NY.

Responsibilities:

• Warmly greet and politely welcome patients, families and visitors, and make everyone feel at home
• Review, update and familiarize guest services directory and respond to inquiries.
• Handle requests from patients and make sure customers receive adequate level of service or help with their questions and concerns.
• Assist residents with non-clinical requests like taking meal orders, transporting residents to activities, helping with television or telephone, and others.
• Assist staff in providing and coordinating services to residents, families and visitors.
• Share information and refer customer concerns with the appropriate staff
• Address customer concerns and answer questions or direct inquiry to the appropriate staff
• Monitor entry area for visitors and guests
• Other tasks as assigned by administration

Hours:

8:30am - 5:00pm 40 hour work week

Hospitality background - hotel / hospital background

Associates degree preferred / HS diploma mandatory

Bilingual - Spanish / English

Great verbal skills (phone/personal)

Motivated

Assertive

Able to take direction

Multitasking

Salary commensurate with experience. Benefits as approved by HR department.

Job Type: Full-time

Required language:

Spanish