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    Adventist Health

    Healthcare

    Lead Patient Access Representative (Onsite)

    Portland, United StatesOn-SiteFull-timePosted 4w ago
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    Job description

    Adventist Health Portland has been caring for East Portland since 1893, growing alongside the community we serve. Today, more than 2,300 employees are dedicated to whole-person care, mind, body and spirit, across our 302-bed medical center, emergency department, and network of clinics, urgent care, home care and hospice services. The Adventist Health Northwest Heart Center, located on our medical center campus, provides advanced cardiovascular care, bringing together expert providers, innovative treatments and compassionate support for patients across the region.

    Job Summary:

    Coordinates the day-to-day activities and management of patient and outpatient access services, such as pre-registration, registration, admissions, payment collection, and other functions. Assumes responsibility for communication systems within departments. Provides guidance to staff within the latitude of established work area and policies. Works on assignments that are considerably difficult requiring judgment in resolving issues or in making recommendations. Works with sensitive and confidential information, often involving the interpretation of policies and procedures to guide use.

    Job Requirements:

    Education and Work Experience:

    • High School Education/GED or equivalent: Preferred
    • Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
    • Five years' relevant experience: Preferred

    Essential Functions:

    • Maintains confidentiality of all information related to medical staff and patients, paying close attention to HIPAA compliance and information related to employees and other information as appropriate.
    • Provide feedback to peers when errors or omissions are found on accounts so deficiencies can be remedied while patient still present. Review AETS reports and correct errors. Works with Quality/Education group as needed to trend/track accuracy and training needs
    • Interact in a positive way with all departments to resolve issues and to develop and maintain positive intra-departmental and inter-departmental working relationships.
    • Follow all organizational and department-defined policies and procedures
    • Performs other job-related duties as assigned.

    Organizational Requirements:

    Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
    Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

    Job details are sourced from the employer's original posting.

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    About the company

    Adventist Health

    Founded on Seventh-day Adventist health values, Adventist Health is a faith-based, not-for-profit, integrated health care delivery system headquartered in Roseville, California. We provide compassionate care in communities throughout California, Hawaii, Oregon and Washington. Our entities include: 19 hospitals with more than 2,700 beds More than 235 clinics and outpatient centers 50 rural health clinics 14 home care agencies and seven hospice agencies Four joint-venture retirement centers Workforce of 28,600 includes more than 20,500 employees; 4,500 medical staff physicians; and 3,600 volunteers While Adventist Health's holdings are based on the West Coast, Seventh-day Adventist health care spans the entire United States.

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    Industry
    Healthcare
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    1419

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