JOB SUMMARY
Is responsible for the execution of the Outsourced Maintenance Implementation plan. Overseas the day-to-day activities / transition of the site's maintenance department to Aerotek Services. Follows the operational plan and provides weekly communication to the internal leadership team as well as the customers key stakeholders. Provides leadership and guidance to the onsite maintenance team and ensures the building blocks for success are laid out thru the overall maintenance 30-60-90- day strategy.
ESSENTIAL FUNCTIONS
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Maintaining positive relationships with customers.
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Identifying customer needs and overseeing service delivery within the business context.
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Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
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Managing finances and budgets.
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Determining ways to reduce costs without sacrificing customer satisfaction.
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Assessing customer feedback and using your creativity to establish, improve, and refine services.
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Remaining organized and meeting deadlines.
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Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise.
Executes supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems in line with fulfillment requirements.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices all over the U.S., Canada and Europe