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    AE

    Aetna

    Healthcare

    Inside Sales Rep-Hourly + Commission-Can live anywhere in U.S.

    Work At Home-Tennessee, United StatesRemoteFull-time1–2 yrs experience$15 – $24.23Posted 1mo ago
    All Aetna jobs

    Job description

    We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

    Position Summary

    Aetna, CVS Health is looking for top talent! The Telesales Representative is directly responsible for building a book of business via acquisition of new members using state-of-art lead generation platform supported by real time analytics. Upon acquisition the Telesales Representative will own the member relationship throughout the year and will be the primary contact for member inquiries, including but not limited to, any questions related to plan benefits, product, and services offerings, as well as resolving any issues with respect to the utilization of the product. The position will be a part of a high performing team with strong emphasis on personal and professional development and career growth.

    Job Responsibilities:

    • Acquisition of new members via inbound and outbound calls
    • Assessing customer needs for products and services using insightful, probing questions, and demonstrating superior listening skills
    • Servicing of existing members and inquiries related to utilization of their product, benefits, etc.
    • Cross selling ancillary products as well as any other applicable products to existing members
    • Retention of existing members
    • Maintaining knowledge levels with respect to CMS and states regulations
    • Ability to multitask, and effectively use computer while interacting with prospects and members via phone
    • Ensuring that the relevant information is captured in Customer Relationship Management system (CRM)

    Accountabilities:

    • Meeting sales goals, conversion rates, and cross sell rates for acquisition of new members as outlined in the annual performance plan.
    • Contacting prospective members within the time limit outlined in the annual performance plan.
    • Achieving the member retention rate as outlined in the annual performance plan.
    • Highest levels of member satisfaction as measured by various member surveys and member retention rate.
    • Expert level understanding of products, services, and processes offered by the company.
    • Ability to pass on an annual basis:
      • American Health Insurance Plans (AHIP)
      • Continued Education (CE’s)
      • Product Certification
      • Required Security and Compliance
      • Client/Carrier Certifications
      • Any required CMS Certifications

    Required Qualifications
    4-year college degree or 1 to 2 years’ experience of selling multiple Medicare products (i.e., Medicare Advantage, Medicare Supplement)
    Preferred Qualifications

    • Life & Health insurance license is not required to be employed. It is required to obtain the license within 2 attempts and or 60 days from the employment start date
    • Active use of computer for carrying out daily job activities
    • Ability to multi-task while talking on the phone
    • Excellent communication and listening skills
    • Self-starter with positive attitude and ability to control emotions when dealing with unhappy customers (i.e. “Customer is always right” attitude)
    • Adaptable to high pressure, achievement-oriented environment
    • Drive to build, manage, and grow a book of business and become successful entrepreneur
    • High level of computer proficiency including, but not limited to, Microsoft Office package
    • Ability to quickly perform basic mathematical operations w/out use of calculator

    Education
    4-year college degree or 1 to 2 years’ experience of selling multiple Medicare products (i.e., Medicare Advantage, Medicare Supplement)

    Anticipated Weekly Hours

    40

    Time Type

    Full time

    Pay Range

    The typical pay range for this role is:

    $15.00 - $24.23

    This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

    Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

    Great benefits for great people

    We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

    This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


    Additional details about available benefits are provided during the application process and on
    Benefits Moments.

    We anticipate the application window for this opening will close on: 09/26/2026

    Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

    Job details are sourced from the employer's original posting.

    Open job posting
    AE

    About the company

    Aetna

    Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. Excellent benefits package, including 401k, tuition, licensure and certification reimbursement. We promote healthy & wellness lifestyles and offer specialty programs here at Aetna. We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence. Together we will empower people to live healthier lives. Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities. We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

    View all Aetna jobs
    Industry
    Healthcare
    Open roles
    319

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