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    AE

    Aetna

    Healthcare

    Senior Manager, Model of Care Administration

    Hartford-Farmington Ave Rogers, United StatesHybridFull-time5+ yrs experience$75.4k – $182.5kPosted 1w ago
    All Aetna jobs

    Job description

    We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

    This role is hybrid, requiring 2-3 days per week working from the office. Candidates must reside within a commutable distance Scottsdale, AZ, Hartford, CT or Moon Township, PA.

    The Senior Manager, Model of Care Administration is responsible for leading the operational administration, documentation, and coordination required to support Model of Care activities and deliverables. This role drives annual updates, develops and maintains high-quality materials, coordinates cross-functional input, and ensures deadlines, submissions, and supporting documentation are accurate, complete, and well organized.

    This position is ideal for a highly skilled colleague who brings strong execution discipline, advanced Microsoft Office capabilities, and the ability to move complex work forward across multiple stakeholders. While this role does not have direct people leadership responsibility, it requires a ownership, influence, and independent judgment.

    Key Responsibilities

    • Partner with MOC team to administer and coordinate Model of Care activities, including committee meetings, annual updates, and related deliverables
    • Develop, format, edit, and maintain high-quality documents, presentations, and supporting materials using Microsoft Word and other Microsoft Office applications
    • Coordinate input from cross-functional partners to support development and completion of Model of Care materials
    • Manage timelines, workplans, version control, documentation, and follow-up actions to ensure work progresses on schedule
    • Prepare materials for meetings, oversight reviews, and committee discussions, including agendas, presentations, notes, and action items
    • Maintain clear source-of-truth documentation for Model of Care processes, decisions, and deliverables that you support
    • Review materials for quality, accuracy, completeness, consistency, and professional presentation prior to review or submission
    • Identify risks, gaps, and dependencies early and escalate concerns as needed to protect timelines and deliverable quality
    • Drive process improvements that strengthen efficiency, organization, and consistency across Model of Care administration
    • Partner effectively with business and functional teams to clarify requirements, align on expectations, and keep work moving forward

    Required Qualifications

    • 5+ years of experience in health plan operations, program administration, regulated documentation, proposal development, or a related field
    • Advanced proficiency in Microsoft Word and strong working knowledge of Microsoft Office applications, including PowerPoint, Excel, and Outlook
    • Demonstrated experience developing, editing, formatting, and finalizing complex, high-visibility documents with strong attention to detail and version control
    • Experience supporting regulated submissions and/or Medicare Advantage, SNP, or Model of Care documentation
    • Proven ability to manage multiple high-priority deliverables, coordinate cross-functional input, and maintain quality under tight deadlines
    • Strong written communication skills and the ability to work independently, exercise judgment, and proactively identify risks and gaps

    Preferred Qualifications

    • Experience supporting Model of Care annual updates or related oversight activities
    • Experience working in Medicare Advantage, SNP, or other highly regulated health care environments
    • Experience with RFP, proposal, or other large-scale document development
    • Experience supporting committees, governance routines, or executive-level review processes
    • Experience improving workflows, templates, or documentation processes to increase efficiency and consistency

    Education

    Bachelor’s degree or equivalent combination of education and directly relevant experience

    Success Profile

    • Highly organized and execution focused
    • Strong ownership and follow-through
    • Able to produce polished materials with minimal oversight
    • Comfortable coordinating across teams without direct authority
    • Proactive in surfacing risks, clarifying open items, and driving work to completion
    • Strong judgment in managing detail-heavy work with competing deadlines

    Why this role matters
    This role plays a critical part in ensuring Model of Care work is well organized, clearly documented, and executed at a high level of quality. By bringing structure, consistency, and strong document management to complex cross-functional work, this position supports oversight, submission readiness, and operational effectiveness.

    Pay Range

    The typical pay range for this role is:

    $75,400.00 - $182,549.00

    This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program.

    Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

    Great benefits for great people

    We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

    This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


    Additional details about available benefits are provided during the application process and on
    Benefits Moments.

    We anticipate the application window for this opening will close on: 09/30/2026

    Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

    Job details are sourced from the employer's original posting.

    Open job posting
    AE

    About the company

    Aetna

    Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. Excellent benefits package, including 401k, tuition, licensure and certification reimbursement. We promote healthy & wellness lifestyles and offer specialty programs here at Aetna. We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence. Together we will empower people to live healthier lives. Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities. We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

    View all Aetna jobs
    Industry
    Healthcare
    Open roles
    319

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