We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
As part of the Commercial Product and Experience organization, the Sr. Manager, Product -Third Party Vendor Integrations role is responsible for defining the strategy, structure, and execution approach for third-party vendor integrations.
This role owns the integration portfolio and serves as the central point of coordination across Sales, Product, Operations, Pricing, Claims, Billing, and field stakeholders to evaluate new vendor opportunities, determine the right integration approach, and support ongoing business and operational needs.
The ideal candidate combines strategic product ownership, strong cross-functional judgment, and the ability to translate nuanced business needs into clear integration approaches, field guidance, and execution requirements.
**The position may be remote or hybrid anywhere in the US depending on candidate location and commute to a hub location
Key Responsibilities
Own Third Party Vendor Integration Strategy
Define the strategic approach for third-party vendor integrations across the portfolio
Identify rules of the road, business requirements, and operational considerations needed to support new and existing vendor models
Determine the appropriate setup strategy for new integrations, including required dependencies across pricing, claims, billing, and related processes
Translate nuanced business needs into clear integration recommendations and execution direction
Manage Integration Portfolio
Own and maintain the inventory of third-party vendors enabled for integration
Ensure portfolio visibility remains current as vendors, products, and business needs evolve
Identify implications of vendor changes and coordinate updates needed across stakeholders
Lead New Vendor Intake
Serve as the single point of contact for the Sales organization regarding new vendors seeking integration
Assess intake requests and guide cross-functional evaluation of business need, feasibility, and setup approach
Partner with stakeholders to move new opportunities from intake through recommendation and readiness
Enable Field & Stakeholder Communication
Craft and maintain field communications related to vendor integrations, vendor-specific considerations, and operational updates
Provide clear guidance to internal stakeholders on integration models, business rules, and plan sponsor nuances
Translate complex integration details into practical, audience-appropriate messaging
Support Production & Issue Resolution
Serve as the central point of contact for production questions and nuanced plan sponsor requests related to third-party vendor integrations
Lead cross-functional resolution of production issues, ensuring business impacts, dependencies, and required actions are clearly understood
Drive follow-through on issues that require coordination across product, operational, and support teams
Required Qualifications
7+ years of experience in product management, product ownership, business process strategy, operations, or completion of General Management Development Program (GMDP) or any Leadership Development Program
Experience in payer, vendor integration, contracting, program management or related domains within healthcare industry
Experience defining strategy and execution approaches for complex business processes, integrations, or service models
Strong ability to translate ambiguous business needs into structured requirements and actionable plans
Experience working across cross-functional partners in a matrixed environment, including business, operational, and technical teams
Strong written and verbal communication skills, including the ability to create clear field-facing and stakeholder-facing materials
Demonstrated ability to manage nuanced operational scenarios and drive issue resolution across multiple teams
Strong organizational judgment, prioritization, and follow-through in high-visibility work
Ability to operate independently and influence decisions without formal authority
Success Profile (What “Great” Looks Like)
Clear strategic ownership of third-party vendor integration approaches across the portfolio
New vendor opportunities are evaluated efficiently and translated into actionable recommendations
Integration requirements and business rules are clearly defined and understood across stakeholders
Field teams receive practical, consistent guidance on vendor integrations and vendor-specific scenarios
Production issues and nuanced requests are resolved with speed, clarity, and strong cross-functional coordination
Portfolio visibility remains current as vendor relationships and integration models evolve
Education
Bachelor's degree preferred/specialized training/relevant professional qualification.
Pay Range
The typical pay range for this role is:
$67,900.00 - $199,144.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. Excellent benefits package, including 401k, tuition, licensure and certification reimbursement. We promote healthy & wellness lifestyles and offer specialty programs here at Aetna. We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence. Together we will empower people to live healthier lives. Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities. We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.