At AFCA, fairness feels good. Every day, we help consumers and small businesses resolve financial complaints fairly and independently. Behind that work sits a trusted legal team that helps navigate complexity, manage risk and protect the integrity of the organisation.
We're looking for a Senior Manager, Legal Counsel to join our Legal & Privacy team. This is a rare opportunity for a highly experienced litigation lawyer to work on complex, high-impact matters while partnering with senior leaders across the organisation. This role goes beyond providing legal advice. You'll play a key role in shaping legal strategy, managing significant litigation and dispute matters, influencing organisational decision-making and helping AFCA navigate an evolving legal and regulatory landscape. As a trusted advisor, you'll provide strategic legal counsel on matters that are often complex, sensitive and high profile.
What you'll do:
You are an experienced legal professional who combines strong technical expertise with sound judgement, strategic thinking and a pragmatic approach to solving complex problems.
You'll bring:
Additional information
To apply
If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply even if you don’t meet every single criterion.
We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at [email protected].
We believe fairness starts with people. That’s why we don’t use AI or automated tools to screen candidates. As a result, our processes may take a little longer, and we thank you for your patience.
About AFCA
The Australian Financial Complaints Authority (AFCA) was established in 2018 as a private not-for-profit ombudsman service providing free, fair and independent help with financial disputes. The original team has grown to over 1600 dedicated professionals. Since 2018, AFCA has received more than 634,000 complaints, helping to secure $2.1 billion in compensation for consumers.
AFCA is a 2026 Circle Back Initiative Employer - we are committed to responding to every applicant.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.