SUMMARY
The Dealer Field Support department’s primary objective is to train and support the Auto Program Dealer Network to ensure participating auto dealers excel in the Auto Program. Dealer Trainers are responsible for supporting Dealers within an assigned territory by conducting detailed, phone-based, training on a variety of topics and updating Dealer files using established Auto Program processes. Trainers need to be able to enthusiastically deliver content with confidence and professionalism during all training calls. Trainers work as part of a service-oriented team and are willing to contribute to the team by accomplishing any related tasks as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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