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    Affinity Development Group

    Program Engagement Representative

    Reno, United StatesOn-SiteFull-timePosted 1w ago
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    Job description

    The Program Engagement Representative will be responsible for taking inbound calls and following up with members that have contacted Costco Auto Program regarding their experience in the car buying process. This role will also be responsible for documenting member feedback in our database. This position will work alongside the Program Specialists with direction from management.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Acts as the “front line” for the Program Specialist Group to ensure member expectations are met timely and efficiently
    • Answering questions and educating members on Costco Auto program
    • Gathering information from members to provide Program Specialists for additional follow-up
    • Making calls to dealerships as needed
    • Works closely with Program Specialists and management team
    • Acts as a back-up to Program Specialists as needed
    • Other duties as assigned

    Job details are sourced from the employer's original posting.

    Open job posting
    AF

    About the company

    Affinity Development Group

    This company's name appears to be a unique identifier rather than a standard company name. Further information would be needed to determine its business and industry.

    View all Affinity Development Group jobsaffinitydev.com
    Open roles
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