Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members that help prevent falls, reduce musculoskeletal pain, and increase physical activity levels. Innovative Medicare plans rely on Bold to deliver engaging, clinically sound exercise programs that members love to use and that achieve significant health outcomes. Bold is backed by leading investors, including Rethink Impact, Andreessen Horowitz, and Khosla Ventures.
Bold is looking for a motivated Bilingual (Spanish/English) Customer Experience Associate to conduct high volume outreach to new and existing members leading to increased enrollment and program completion rates. This is a part time role (up to 29 hours per week) and will work 8-5pm PST hours.
To help us achieve our mission, we are looking to hire a Customer Experience Associate who is a great communicator, is critical thinking, and envisions a world where every aging adult has access to personalized, easy-to-follow online workouts. This is a part time remote role and will report to our Manager of Member Experience.
As a key member of our Member Experience Team, here’s what you’ll do:
Key Outcomes:
The most important skills for the role are*:
In addition to the above, it would be great if you also had:
*We know people from historically underrepresented communities are less likely to apply if they don’t meet all of the above criteria. Please apply anyway! We want people who are fast learners, eager to take on new challenges and will help us build a best in class company that will change what it means to age.
Interested? Great! Here’s what you should know:
At Bold we know that our people are indispensable to achieving our mission, and we are building an inclusive environment that enables everyone to do their best work. In that spirit, we deliberately hire people from all walks of life — including, but not limited to, race, gender identity, sexual orientation and disability status. If you’re motivated by our mission and eager to contribute to our team and culture, we’d love to hear from you.
Compensation:
We’re committed to an inclusive, consistent, and equitable approach to compensation and anticipate that this position will earn between $24.00-$26.00/hour. The exact salary will depend on the relevant and transferable experience you bring to the role.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Agebold is a company focused on changing the meaning of aging by building a best-in-class company. They are committed to creating an inclusive environment that enables everyone to do their best work.