Independently performs complex diagnostics, service repairs and maintenance work on customer agricultural equipment, with a focus in Commercial Application Equipment repair. May require some direction or guidance from the Service Manager or ASP Complete Goods Rep.
Responsibilities:
- Performs complex diagnostics and repairs on agricultural equipment and established Ag
- Management Solutions (AMS) products, with a focus in Commercial Application Equipment
- Participates in Service EDUCATE Training programs required for the development of skills and knowledge
- Reviews and explains any maintenance, repair, or other service concerns directly with the customer and documents on work order
- May promote and sell dealer service programs directly to customers
- Maintains the condition of service vehicles, trailers, tools and equipment
- Maintains a clean work area and performs work in a neat and orderly fashion
- Follows all safety rules and regulations in performing work assignments Completes all reports and forms required in conjunction with job assignments
- Accounts for all time and material used in performing assigned duties
- May perform pre-delivery set-up and inspection on new equipment
- Maintains a safe working environment and adheres to company safety program at all times
- Performs other duties as assigned
