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    Aida

    Customer Feedback Management

    Backend and Infra Engineer

    Palo Alto, United StatesHybridFull-time3+ yrs experiencePosted 1mo ago
    All Aida jobs

    Job description

    Company Overview

    Aida is a B2B enterprise AI company founded by Piyush Prahladka, former co-founder of Glean (a unicorn valued at $7.2B), and Atish Das Sarma, former head of growth engineering at Patreon and head of AI at Apple Cloud. Currently operating in stealth mode, Aida is developing deep AI assistants tailored for every role. The company is well-funded, having secured a significant seed round.

    Aida’s team consists of 20 members based in Palo Alto and India. We are seeking a strong Backend and Infra Engineer who is comfortable working in a fast-paced environment.

    Must-have skills:

    • Solid coding experience in Python, JavaScript/TypeScript, and other languages

    • Strong background in Data Structures and Algorithms

    • Solid system design skills, with the ability to describe moderately complex system design problems in technical depth

    • Experience with SQL and NoSQL databases

    • Knowledge of at least one public cloud platform—AWS, GCP, or Azure

    • Familiarity with modern cloud environments: Docker & containerization, infrastructure-as-code, DevOps, CI/CD pipelines, and automation

    • Experience with modern monitoring/logging architectures (e.g., Prometheus, Grafana, ELK, fluent-bit, DataDog) and the ability to discuss these systems

    • Strong networking knowledge: DNS, firewalls, routing, VPC peering, packet-sniffing, security groups, ports, tcpdump, DNS caching, etc.

    • Solid Linux/Unix fundamentals

    • Hands-on experience with network security and database systems

    • At least 3 years of relevant experience

    Nice to have:

    • Prior startup experience

    Other:

    • Bachelor’s and/or Master’s degree in CS or a related field with a strong academic background

    • Competitive pay and benefits

    Job details are sourced from the employer's original posting.

    Open job posting
    AI

    About the company

    Aida

    Aida is a company that provides a platform for managing and analyzing customer feedback.

    View all Aida jobs
    Industry
    Customer Feedback Management
    Open roles
    3

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