Residential Manager

Purpose:

To provide mentorship and guidance for Direct Support Professionals in the residential programs, ensuring person-centered supports are provided to the people AIM serves. To manage and insure the efficient and effective day to day operations of the Day Services of AIM Services, while promoting the each person’s “power of potential” and ensure staff assist the people AIM serves to achieve their personal goals while promoting a sense of self confidence and well-being.

Status: Exempt

Qualifications:

• High School diploma\GED.
• [3] Years experience working in the field of ID/DD, or related field.
• [1] Year Managerial experience required.
• Willingness to maintain a 40 hour / week flexible schedule, including multiple shifts and days of the week.
• CPR/First Aid Certification.
• AMAP Certification.
• SCIP Certification.
• Program Specific Training.
• Valid NYS Drivers License acceptable to Agency insurance standards (Current/ Valid Insurance card if using own vehicle).
• Ability to work independently, organizational skills, reliable decision making with demonstrated critical thinking skills.
• Adherence to Agency attendance policy.

Leadership Core Competencies:

Respectful: treats everyone with courtesy and compassion recognizing individual uniqueness and needs. Displays honesty, integrity and humility. Makes difficult decisions with empathy.

Responsible: accepts accountability for their own actions and the actions of others. Holds others accountable. Puts the interests of the organization above their personal interests. Is personally invested in the success of the organization.

Builds Partnerships: values and builds a collaborative culture and spirit. Willing to learn from others. Moves others to take action. Pro-actively resolves conflict. Follows through in a timely manner. Anticipates and solves problems promptly with flexibility and creativity.

Commits to Service Excellence: focuses on the needs of the individuals. Constantly reassesses processes, procedures, principles, searching for improvement opportunity. Improves performance by introducing unique and leading-edge concepts. Encourages good ideas from staff. Defines and puts into action, Best Practices. Sets and achieves high standards of performance. Challenges the status quo.

Develops People: Inspires and challenges others to reach their full potential. Celebrates the accomplishments of others. Effectively provides feedback to staff and colleagues, including the timely completion of staff’s annual performance evaluations. Recruits and retains exemplary staff. Understands and applies all agency policies.