Purpose:
To effectively, efficiently and confidentially assist with the operation of the Self Direction Program by providing both administrative and clerical support. To ensure compliance with laws, policies and procedures. The Self Direction Staff Supports Coordinator is responsible for the oversight and processing of maintenance of employee records and employee relations.
Status: Non-Exempt
Qualifications:
- High School Diploma/GED.
- 1 year Human Resources experience preferred.
- Strong organizational skills with a keen ability to prioritize and multi-task.
- Ability to adhere to and meet deadlines.
- Well developed team skills, unquestioned integrity, and the experience, confidence and presence to effectively handle interpersonal relationships and sensitive HR issues.
- Excellent communicator (oral and written) including the desire to ask questions and learn from co-workers.
- Speaks clearly in positive or negative situations, and demonstrates group presentation skills.
- Strong attention to detail: is able to read and interpret written information, edits work for spelling and grammar, and demonstrates accuracy and thoroughness while monitoring own work to ensure quality.
- Adapts to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays or unexpected events.
- Proficiency in Microsoft Word and Excel.
Physical/Cognitive Requirements:
- Ability to maintain a high level of professionalism and confidentiality. Ability to remain calm in stressful or demanding situations.
- Sitting for extended periods of time.
- Use of computer, and/or writing for extended periods of time.
- Ability to perform multiple tasks.
- Bending, reaching, pushing, and pulling in the course of filing.
- Adherence to Agency policies including attendance policy.
Responsible To: Lead Staff Supports Coordinator/ Director of Self Direction Payroll and Staff Supports/ Designee
Core Competency:
Respectful: treats everyone with courtesy and compassion recognizing individual uniqueness and needs. Displays honesty, integrity and humility. Makes difficult decisions with empathy.
Responsible: accepts accountability for their own actions and the actions of others. Puts the interests of the organization above their personal interests. Is personally invested in the success of the organization.
Builds Partnerships: values and builds a collaborative culture and spirit. Willing to learn from others. Moves others to take action. Pro-actively resolves conflict. Follows through in a timely manner. Anticipates and solves problems promptly with flexibility and creativity.
Commits to Service Excellence: focuses on the needs of the individuals. Constantly reassesses processes, procedures, principles, searching for improvement opportunity. Improves performance by introducing unique and leading-edge concepts. Encourages good ideas from staff. Defines and puts into action, Best Practices. Sets and achieves high standards of performance. Challenges the status quo.
Essential Functions:
- To use the Paylocity systems in accordance with State and Federal laws.
- To perform customer service functions by answering employee and family requests and questions.
- Process paperwork including entering data into appropriate databases, working with the payroll team to ensure that all documentation is accurate and entered in a timely manner to ensure employment status and pay rates are reflected accurately.
- Assists in the administration of the compensation, benefit and wellness programs of the Agency.
- Types and sends correspondence as necessary, accurately and timely.
- Assists in the audit of payroll/staff supports files when requested, accurately and timely, maintaining audit logs and reporting findings to department Director.
- Assists the Payroll Department to ensure all Self Direction staff timecards are entered correctly and are assigned to the proper department/individual.
Other functions:
- Any and all other related duties as assigned/requested by supervisor.
