Air Treatment Corporation is a dynamic, collaborative work environment. We understand the expectations of high–quality customer service, therefore we actively search and promote a cohesive team that is formulated to exceed expectations. We are devoted to the growth of our employees and look to provide opportunities for advancement from within, while providing a robust benefit package to our team members.
Job Summary:
Inside Sales Engineer – Level II acts as a liaison between internal customers, and manufacturers. Constant communication is required to provide general information, service, maintenance, and repair updates related to the different stages of the product/project. Job Code: Administrative/Sales
Location:
Brea, CA Salary: Non-Exempt/Hourly Estimated Pay: $85k - $110k Duties /
Responsibilities:
Pre-Bid
Duties:
- Review bid calendars from customers.
- Identify project opportunities to bid.
- Perform takeoff – including interfacing with customer as necessary to collect relevant bid documents, plans, and specifications.
- Use multiple factory software tools to create equipment selections, performance data and specifications.
- Generate quote letters and price summaries based on customer requests and/or project plans and specifications.
- Communicate with factories for special options and pricing.
- Update and manage bid documents and quote requests in ATC CRM. Project Management
Duties:
- Create submittal documents for various products.
- Work with sales engineers to gain approval for submittals.
- Enter orders to factories.
- Enter stock orders in ATC CRM.
- Relay shipping information between factory and customer.
- Interact with credit team and CRM coordinators as necessary.
- Track orders/shipments as necessary.
- Coordinate equipment startup requirements with ATC Service department.
- Assemble project closeout documents.
- Process warranty claims with manufacturers.
- Process and track RMAs with customers and manufacturers.
- Update and manage orders in ATC CRM. Additional
Duties:
- Provide engineering support as needed.
- Attend jobsite and/or customer visits to assist sales engineers.
- Attend in-house factory training, ATC trainings, factory/webinar and online trainings.
- Train fellow ISEs upon attending factory training sessions.
- Be knowledgeable of locations for factory literature and technical resources.
- Keep current with factory software versions.
- Assist and direct customers with requests.
- Demonstrate a working knowledge of ISE Level 1 skillset, as well as knowledge of factory resources and proper engagement of their assistance.
