Position Summary:
Under the direction of the Senior Director of Inflight, the Inflight Domicile Manager manages and responds to all Flight Attendant issues in accordance with Company and department policies and procedures, and DOT/FAA regulations.
Pay: $70,000
Job Functions:
- Promotes and fosters a safe and secure operating environment.
- Supervises Flight Attendants based in assigned domicile.
- Provides counsel and guidance concerning Flight Attendant matters and participates in Inflight management on-call rotation to assist with questions and issues outside of normal business hours.
- Acts as a liaison with local regulatory agencies such as the Airport Authority, Transportation Security Administration, and local law enforcement.
- Acts as primary contact for partner airline regarding Inflight issues in assigned domicile.
- Maintains records and paperwork for Flight Attendants including IDs, parking, daily operations and worker’s compensation. Manages leaves of absence.
- Monitors the day-to-day operations and performance of the Flight Attendant group.
- Liaises with local union officials and committees.
- Administers the collective bargaining agreement, attendance/reliability program, and company policies.
- Participates as a Go-team member as described in Air Wisconsin’s Emergency Procedure Manual.
- Participates in event review calls, to ensure proper handling and follow up of the incident.
- Responsible for domicile budget and monthly variance reporting.
- Assists with the recruitment and selection of new Flight Attendants.
- Works closely with caterers to address onboard product/commissary needs.
- Maintains proficiency as a line Flight Attendant and currency as an IOE Instructor (Initial Operation Experience).
- Actively participates in the Company’s aircraft cleaning initiative through task team involvement and aircraft audit and reporting.
- Coaching and disciplinary action when applicable on attendance, delays, reliability, violation of company policies, etc.
- Participation of daily operation calls.
- Participation of daily and weekly calls with partner airline.
- Schedule, train, and assign tasks for Ambassadors.
- Host celebrations for milestone anniversaries, holidays, and Flight Attendant Appreciation Day.
- Complete signatory training and maintain an active SIDA badge and signatory status.
- Communicate with the flight attendant group of the assigned domicile and be available for assistance via email, texting, phone calls, and in person.
- Performs observation flights on flight attendants as needed.
Required Competencies:
- Judgement and initiative necessary in setting priorities, solving problems with catering vendors, determining qualified candidates for vacancies, and coordinating subordinates’ work activities.
- Ability to communicate fluently in English.
Education & Experience:
Required:
- 1-2 years of Flight Attendant experience; must be currently, or able to become Inflight qualified.
Preferred:
- Bachelor’s degree
- Problem solving
- Interpersonal skills
- Communication skills
- Organizational skills
- Time management
Supervisory Responsibilities:
Supervises Flight Attendants within assigned domiciles.
Work Environment, Physical Demands & Travel:
- Office environment within assigned airport domicile.
- Moderate level of activity, significant walking/standing/movement required.
- Frequent travel required including aircraft for check rides.
- When working as a flight attendant, same working conditions as a flight attendant.
Disclaimer: The above information indicates the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of duties and/or responsibilities associated with this position. Generally, each job function is considered essential to this position and any incumbent must be capable of performing them.
