HireFT
Browse JobsHow it worksPricingAboutSuccess Stories
    Back to jobs
    AI

    Aisles & Abroad

    Travel

    Travel Customer Support Coordinator

    Chicago, United StatesRemoteFull-time$40k – $50k / yearPosted 1w ago
    View all jobs

    Job description

    We are seeking an organized and service-focused Travel Customer Support Coordinator to assist with travel research, reservation coordination, and client support. This role is suited for individuals who enjoy helping others, communicating with customers, and managing details in a remote environment.

    Responsibilities include assisting with destination and accommodation research, coordinating reservation details, responding to travel-related questions, maintaining accurate client information, and providing support throughout the travel planning process.

    Key Responsibilities

    • Assist with researching destinations, accommodations, cruises, and vacation options
    • Coordinate reservation details and confirm travel information
    • Respond professionally to client questions and requests
    • Review itineraries and booking information for accuracy
    • Maintain organized client records and communications
    • Provide customer support before and after travel
    • Use online travel platforms and digital communication tools

    Qualifications

      • Strong written and verbal communication skills
      • Excellent organization and attention to detail
      • Customer-service-oriented approach
      • Comfortable working independently and using online systems
      • Ability to manage multiple client requests and priorities
      • Previous customer service, hospitality, administrative, or travel experience is helpful but not required

    Training & Development

    Structured onboarding and training are provided to help individuals become familiar with travel resources, reservation processes, supplier platforms, and customer service procedures. Ongoing learning and professional development resources are also available.

    Work Environment

    This is a remote opportunity requiring reliable internet access, effective communication skills, and the ability to work independently while providing professional service to clients.

    Job details are sourced from the employer's original posting.

    Open job posting
    AI

    About the company

    Aisles & Abroad

    Aisles & Abroad is a travel company that offers curated travel experiences.

    View all Aisles & Abroad jobs
    Industry
    Travel
    Open roles
    237

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.