Embassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with More Reasons to Stay, offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary Manager Receptions every evening. Embassy Suites bundled pricing ensures that guests receive enormous value at a single price. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best-in-class customer service provided at Embassy Suites.
Embassy Suites is one of Hilton Worldwide ten market-leading brands. If you understand the importance of providing an inviting and comfortable experience and feel you can contribute to an award-winning team, you may be just the person we are looking for to work as a Team Member with Embassy Suites Louisville Downtown Hotels.
The company is currently hiring a Full Time, Security Patrol Officer (2nd Shift).
RESPONSIBILITIES:
- Will patrol and inspect property to protect against fire, theft, vandalism, and illegal activity.
- Monitor entrances and exits through use of security camera system of hotel.
- Greet and assist guests, visitors, and vendors as needed.
- Lock and unlock doors including manual overhead doors as required.
- Observe and report violations of hotel policy and law on the property and deter criminal activity or other problems through visual presence and intervention.
- Complete incident reports with accurate information and in a timely fashion.
- Performs key audits as requested by General Manager, Human Resources and Rooms Manager
- Performs fire safety inspections and coordinates response to emergency situations.
- Enter dead bolted or secured rooms when necessary.
- Performs investigation of claims of loss, incidents, or injury/illness and tracks and reports on their trends for the premise
- Maintain confidentiality as required for performing job responsibilities that require discretion
- All other duties as assigned
QUALIFICATIONS:
- Ability to give full attention to what others are saying.
- Should have excellent oral and written communication skills.
- Ability to use logic and reasoning and be able to follow directions and directives from supervisors.
- Ability to accurately recount situations which were witnessed and follow company policy and guidelines.
- Ability to take charge and direct others in emergencies or other dangerous incidents.
- Detail oriented.
- Proficient in Microsoft office and Excel
- High School Diploma or Equivalent
- 1 year of experience in security related field preferred.
- Certified in CPR and First aid.
- Hilton Certification in security preferred
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
Work Location: In person
