Akoya is seeking a Strategic Partnerships Manager to report to the Head of Corporate Strategy and Strategic Partnerships. This highly dynamic role is at the intersection of channel partner development, partner enablement, and ecosystem growth. This is an individual contributor role for an experienced professional with strong influence amongst internal colleagues and external clients and partners. The work requires frequent cross-functional collaboration with Akoya’s Executive, Product Management, Growth, Customer Success, Marketing, and Solutions teams, as well as direct engagement with financial institutions, fintech and ecosystem partners.
The ideal candidate brings hands-on experience in financial services, fintech, or a closely adjacent finance-driven industry, paired with a proven track record of owning external partner relationships end-to-end. This person is comfortable planning and facilitating collaborative, productive working sessions with clients and partners, and turning partner feedback into action. They bring strong commercial instincts and a track record of influencing stakeholders without direct authority.
Channel Partner Management
- Own the end-to-end health of partner relationships (resellers, referrals) across the full lifecycle, from onboarding and integration to first customer live, scaling, and expansion, serving as the primary day-to-day point of contact for the partner
- Develop joint business plans with key partners, including shared goals, success metrics, and a 9-to-12-month growth roadmap
- Ensure co-selling artifacts are available (pitch decks, tear sheets, demos) and continuously improve and evolve enablement materials per partner feedback, collaborating with Marketing
- Enable the partner’s team through onboarding, training, and live deal support so they are equipped to sell, deploy, and support Akoya
- Define and document end-to-end shared GTM processes including lead routing, key contacts and attributions
- Conduct monthly and quarterly partner business reviews to measure success, identify improvement areas and surface feedback; prepare executive updates including pipeline and financials
- Maintain Salesforce records for internal and partner reporting and communications
- Interface with technical teams during integrations and translate new business requirements identified during discovery
Partner Pipeline & Ecosystem Development
- Conduct deep dives on emerging players in the ecosystem who may be potential partners
- Refine ideal partner profiles and build a pipeline of prospective channel partners in collaboration with the Growth team
Partner Performance & Feedback
- Own partner pipeline and forecast reporting, tracking revenue contribution and progress against targets
- Identify expansion opportunities within existing partners, including new use cases
- Distill partner feedback and scaling needs into actionable enhancement proposals, aligning Product & Engineering, Marketing, and Legal behind partner initiatives
Required Experience & Skills
- At least 4 years’ experience in partnerships, channel or alliance management, business development, or key-account management within financial services, fintech, technology, or SaaS environments.
- Experience owning (not just supporting) an external channel, reseller, or key-account relationship end-to-end, including recurring business reviews and performance tracking
- Strong facilitation and presentation skills, with experience leading working sessions and business reviews with partner and client stakeholders
- Confident and comfortable engaging in technical discussions with Product, Engineering, Solutions and Architecture colleagues
- Demonstrated proficiency and motivation in leveraging generative AI tools (such as Claude) to enhance productivity, improve efficiency, and elevate the quality of work outcomes, with a commitment to continuous learning and sharing of best practices amongst team members
- Willingness to travel 10-25% for partner visits and business reviews
Preferred Experience & Skills
- Deep-domain expertise and hands-on experience working in financial services, fintech, open finance / open banking, or another closely adjacent finance-driven industry.
- Background in commercialized API platforms, data networks, or banking technology infrastructure, or SaaS ecosystems
- Experience launching, scaling, or enabling referral or reseller partner programs
- Familiarity with Section 1033 and the evolving open finance regulatory landscape
- Use of business tools such as Confluence, Jira, Figma, Salesforce, HubSpot, and BI reporting tools (such as QuickSight, Domo, PowerBI, etc)
- Client-facing or internal experience with US Financial Institutions
Our Commitment
Akoya is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. We’re committed to building an inclusive, welcoming workplace where people feel supported, respected, and empowered to do their best work.
We know that experience can come from many different paths. We value diverse perspectives and encourage candidates from all backgrounds to apply, even if they don’t meet all of the qualifications. If you’re excited about this role but don’t meet every single requirement, we still encourage you to apply. You may be the right candidate for this role or another opportunity at Akoya.
Where We Work
Akoya is remote-first, with this role open to candidates currently located within commuting distance of Boston, MA, New York, NY, and Raleigh, NC. While our teams work primarily remote, we are building talent hubs in these locations to create opportunities for in-person collaboration, team connection, and professional development.
Compensation & Benefits
The expected base salary for this role is $110,000 - $130,000. The actual base salary offered takes into account the candidate's work location, relevant education, job-related knowledge, skills, and experience, among other factors. Base salary is one component of the total compensation package, which includes employer-subsidized medical, dental, and vision coverage, company-sponsored life insurance, 401(k) matching, flexible PTO, and paid parental leave. Some roles may be eligible for a performance-based bonus.
Candidates who receive offers must complete successful criminal background, drug, and credit screenings.
