To prepare accurate and efficient costing of all retail, warranty and internal job cards and to ensure customers get accurate invoices on time
Responsibilities
Functional Roles and Responsibilities
Segregate between Retail/Internal and Warranty jobs on a job card
Complete costing for all retail and internal labour/consumables and sublet lines and group them together as per charge type using menu code and charge type.
Ensure the jobs are costed using standard labour operation using appropriate RTS/SLTS code
Ensure the time allocated for the jobs is correct as per the operation code and it is charged in full so as to maximize profitability
Escalate to the location manager all the cases where excessive non-chargeable allowed time has been approved by team leader
Ensure appropriate labour rates are used as per charge type.
Ensure all labour, parts and sublet costs are recorded against each repair
Ensure all the charge lines for internal /service contract charge type on the job cards are invoiced
Assist in warranty costing if required
Ensure all internal job cards are supported with proper authorization
Prepare MIS reports as and when required by the Manager and report on all cases of customer dissatisfaction.
Reconcile/ verify incentive payments for Service Advisors, Team Leaders etc.
Preparation of IPO & LPO’S for sublet jobs and to make sure it is charged to the appropriate department
Assist in service contracts and menu price list in co-ordination with Workshop Manager and Technical Support Manager.
Follow-up with warranty department, Service Advisors if any repair order is kept pending for more than 30 days.
Qualifications
Education/Certification and Continued Education
Graduate in Commerce Years of Experience
3 – 5 years experience in costing in an automotive franchise Knowledge and Skills
PC Literate with good administration skills
Job details are sourced from the employer's original posting.
