Claims Administrator - Field/Desk

The Claims Administrator will monitor systems for incoming and outgoing documents and will upload/mail.  They will be responsible for outgoing mail processing, mail sorting and distributing and sending and receiving packages.  The Claims Administrator will greet, assist, and provide directions and information to clients, visitors, and other guests of the organization.  

Essential functions (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)

• Answer, screen, and direct phone calls to staff; take messages and schedule appointments.
• Monitor email and systems for new claims.
• Set up claims in systems.
• Print and mails insurance claims paperwork.
• Upload claim documents to systems.
• Perform administrative and clerical support tasks.
• Perform other projects and tasks as required.

Competencies

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.
• Strong attention to detail.
• Willingness to work evenings and weekends as needed during storm season.

Supervisory Responsibilities

• N/A

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• This role is intended to be in office.

Physical & Mental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged requirement to sit whilst completing computer and desk-based tasks.
• The employee must occasionally lift and/or move up to 15 pounds.
• Specific vision abilities required by this job include close, distance, and peripheral vision, depth perception, and the ability to adjust focus.
• While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk, and use hands to handle or feel.
• Ability to read, analyze, and interpret financial reports and legal documents, respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to work with mathematical concepts such as probability and statistical inference and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions in mathematical form, and deal with abstract and concrete variables.

Travel required

• N/A

Required education and experience

• High school diploma or equivalent required.

Preferred Education and Experience

• N/A

Affirmative Action/EEO statement 
Alacrity is an equal opportunity employer and is committed to providing employees with a work environment free of discrimination and harassment. All decisions pertaining to an employee’s employment are made without regard to race, color, religion, sex (including sexual orientation, pregnancy, childbirth), gender, gender identity or expression, age, national origin, ancestry, physical or mental disability, medical condition, reproductive health decisions, veteran’s status, genetic information, creed, marital status, disability, citizenship status, or any other characteristic protected by applicable law.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy.

Other duties 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Good-Faith Estimate (including bonus or commission)

The posted compensation range represents an estimate and may include both base salary and variable components such as commission and performance-based bonuses. Total compensation will ultimately be determined based on the candidate’s experience and qualifications.

General Description of Benefits

Alacrity Solutions offers a comprehensive benefits package, including but not limited to medical, dental, and vision coverage, paid time off, a health savings account, and an employee assistance program.

Work Schedule

Full Time, 80.00 hours per pay period (2 weeks)

How to Apply

Click the Apply button on this site. You will be linked to the Alacrity Solutions Career Page. Our career page can be found at https://www.alacritysolutions.com/about/careers/#current

Personal Information Retention Policy

Personal information will be retained for a minimum period of one year in accordance with applicable policies and regulatory requirements.

Post Closing Date

This position will be open for a minimum of three days and until a top applicant is identified.