Associate, Vision Care Inside Sales

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?
This role is part of Alcon's Sales & Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with Eye Care Professionals and help people see brilliantly.

The Associate, Vision Care Inside Sales (Professional Path) is primarily responsible for engaging with customers through phone, email, and digital channels to build strong professional relationships, identify business opportunities, and achieve sales goals within the assigned territory.

In this role, you will drive territory sales performance, develop and execute customer business plans, and use your commercial and product knowledge to understand customer needs and recommend relevant Alcon Vision Care solutions.

In this role, a typical day will include:

• Interacting with customers through regular phone calls, emails, and digital channels to build and execute business plans and meet or exceed sales goals for the assigned territory.
• Driving territory sales performance, market share, and optimal resource utilization.
• Developing effective, business relationships with existing and potential customers.
• Identifying customer needs, business potential, and sales opportunities, and recommending appropriate Alcon products, services, and solutions.
• Using approved marketing and sales promotional materials and using expect knowledge to support effective commercial and clinical discussions with Eye Care Professionals.
• Managing and responding to customer questions and concerns, contributing to a positive and consistent customer experience.
• Collaborating effectively with Sales, Marketing, Customer Service, and other Alcon stakeholders, providing relevant customer and market insights to support business development.
• Working within Alcon Integrity & Compliance requirements and all company policies.
• Actively participating in team meetings, conference calls, training sessions, and sales meetings.

WHAT YOU’LL BRING TO ALCON:

• University degree or equivalent professional qualification. A background in Optometry or Orthoptics is particularly valued.
• Previous sales or customer-facing commercial experience is preferred. Experience within Vision Care, optical retail, or medical devices is an advantage.
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• Strong customer focus, communication, and relationship-building skills, with a results-oriented mindset.
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• Ability to understand customer needs and translate product and clinical knowledge into relevant customer benefits.
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• Comfortable using digital tools and CRM systems to manage customer interactions and commercial opportunities.
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• Ability to communicate in or understand English and/or Spanish is preferred.

HOW YOU CAN THRIVE AT ALCON:

● Manage your own workload and schedule while hitting your set targets

● Collaborate with teammates to share best practices and learnings as work evolves

● See your career like never before with focused growth and development opportunities

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