Own customer delivery performance from order entry through shipment by coordinating production schedules, material availability, and manufacturing priorities.
Essential Job Duties
· Own Assigned Customer accounts
· Create and maintain production schedules.
· Monitor customer demand.
· Communicate schedule changes proactively.
· Identify delivery risks early.
Coordinate with:
· Sales
· Customer Service
· Production
· Purchasing
· Materials
· Engineering and manage customer expedites.
· Balance customer priorities with factory capacity.
· Collaborate with fellow planners to optimize workflow across all customer accounts and manufacturing resources.
· Review shortages.
· Develop recovery plans.
· Lead weekly customer delivery reviews.
· Maintain planning accuracy.
· Analyze root causes for missed deliveries.
· Drive continuous improvement.
Customer Metrics+
· On-Time Delivery %
· Promise Date Accuracy
· Late Order Count
· Average Days Late
· Customer Satisfaction Score (if available)
Qualifications
Education
· High School Diploma or equivalent required
· Associate or Bachelor’s Degree Preferred
Experience and/or Training
· 3-5 years’ experience working in a manufacturing environment.
· ASCM certification is preferred.
Technology/Equipment
· Proficient in Microsoft Word, Excel and Outlook.
· Prior experience with MRP/ERP system is preferred.
Travel
· Some travel between production facilities may be required.
Additional Skill Set
· Production Planning
· Familiarity with ERP/MPR platforms
· Manufacturing Knowledge
· Data Analysis
· Ability to organize and prioritize work
We offer a competitive base salary in the $62,000 to $92,000 range, based on experience and qualifications, along with annual bonus and profit-sharing opportunities tied to performance.
Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. We also provide a health savings account with company match, a retirement plan with employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it’s needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
All Flex Solutions is a leading manufacturer of flexible printed circuits and assemblies.