Overview
Job Summary:
The Benefits Representative supports the administration, audit, and reconciliation of employee benefit and retirement savings programs across recurring weekly, monthly, quarterly, and annual cycles. This role manages benefit premium processes, RRSP and DPSP contribution activities, vendor file submissions, invoice reviews, payment requests, eligibility audits, and issue resolution in partnership with internal stakeholders and external providers.
In-Office Requirement:
- Required in-office presence at least 4 days per week
Responsibilities
Essential Functions:
- Administer recurring benefit and retirement savings processes across weekly, monthly, quarterly, and annual operating cycles.
- Audit and reconcile benefit premiums, eligibility data, contribution records, payroll files, vendor files, invoices, and payment requests to support accurate and timely processing.
- Prepare, review, and submit required files, reports, and documentation to internal stakeholders and external benefit and retirement plan providers.
- Research, investigate, and resolve benefit, RRSP, DPSP, payroll, invoice, and vendor-related discrepancies with a focus on accuracy and service quality.
- Partner with HR, payroll, finance, employees, and external vendors to support benefit administration, file processing, and issue resolution.
- Maintain confidential employee benefit information and ensure records, reports, reconciliations, and supporting documentation are accurate, complete, and audit-ready.
- Support other Benefit teams (Leave Mgt) with tasks as needed.
Qualifications
Minimum Education and/or Experience:
- High School Diploma required
- Associate’s/ Bachelor’s degree preferred.
- Two to four years of experience auditing, reconciling, and validating data, preferably in benefits, payroll, finance, or human resources operations.
- Experience with PeopleSoft version 8.9 or later preferred.
- Experience with Oracle Fusion preferred.
- Bilingual in English and Canadian French preferred.
Skills/Abilities:
- Demonstrated experience with data audits, reconciliations, invoice review, payment processing, and issue resolution; strong Microsoft Excel skills preferred.
- Strong problem-solving, and attention-to-detail skills when reviewing eligibility data, premium files, contribution records, and employee benefit transactions.
- Proficiency working with HRIS, payroll systems, vendor portals, Excel files, and large data sets.
- Ability to manage multiple recurring operational deadlines across weekly, monthly, quarterly, and annual cycles.
- Strong written, verbal, and follow-up communication skills with employees, payroll, HR, finance, external vendors, and all levels of the organization.
- Ability to maintain confidentiality, take initiative, and consistently deliver accurate, high-quality results.
Core Competencies:
- Build relationships
- Develop people
- Lead change
- Inspire Others
- Think critically
- Communicate clearly
- Create Accountability
Benefits Overview:
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
- Medical, dental & vision
- Hospital plans
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
- Company paid Short and long-term disability
- Health & Dependent Care Spending Accounts (HSA & DCFSA)
- Transportation benefits
- Employee Assistance Program
- Tuition Assistance
- Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave)
Salary Range:
$41,400 - $66,900
The position is bonus eligible
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email Lauren Lara at [email protected] or call 410-579-3526 for other accommodation options.
