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    AL

    Allfunds Bank SAU

    Financial Services

    Global Account & ServicesSpecialist 1

    Madrid, SpainFull-time5+ yrs experiencePosted 3w ago
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    Job description

    Allfunds is a leading global dealing and distribution platform in the wealth management industry. Distinguished by its buy-free model, the breadth of its distribution network, strong global and local execution capabilities, and value-added services, Allfunds has a longstanding track record of delivering growth, with AuA at a historic high of €1.76 trillion (as of 31 December 2025).

    Allfunds seamlessly connects end-to-end over 1,450 fund partners and more than 900 distributors across 66 countries. Channeling savings into investments, Allfunds offers a comprehensive suite of products including mutual funds, ETFs, and alternatives on a scalable technology platform. Allfunds has 17 offices in major financial hubs across four continents including Bogotá, Dubai, Hong Kong, London, Luxembourg, Madrid, Miami, Milan, Paris, Santiago, São Paulo, Shanghai, Singapore, Stockholm, Valencia, Warsaw, and Zurich. Allfunds is a truly global business with more than 1,000 employees and a culture of innovation and entrepreneurship.

    If you're adaptable, open to new opportunities, and enjoy working with diverse teams, Allfunds is the right place for you. Explore the role below and apply to become part of our team.

    The service manager is responsible for  coordinating assets migrations within the Fund Partners organization globally making sure migrations happens on time. The role ensure that services are delivered efficiently, reliably and in accordance with agreed service level and business objectives

    The Service Managers support the global Key Account Managers with their daily activities, he/she acts as key interface between business stakeholders, operations, external service providers and senior management.

    The position requires strong stakeholders management, operational leadership, problem solving and a sound understanding of financial services and fund platform business

    Key responsibilities.

    • Own and manage the assets migration pipeline
    • Act as primary point of contact for service- related matters with our external Fund Partner
    • Making sure relevant Fund request are handled on time
    • Support Contract amendments
    • Ensure Third party incidents and service issues are properly managed and escalated
    • Identify opportunities and actively support project to improve service quality, efficiency and customer experience

    Key requirements for this position:

    - At least 5 years experience in fund platform business

    - good know-how on funds operation, asset management business

    - good relationship skills are a plus for this position

    - Solid english skills (both in writing and speaking) is a key requirements for this position

    - Any other language skills are a plus

    What We Believe In

    • All for Excellence

    We bring together our expertise, experience, and passion to deliver excellence in everything we do. By holding ourselves to the highest standards, we ensure that our clients, employees, and partners can always rely on us.

    • All for Accountability

    We take ownership of our actions and decisions, acting with transparency, integrity, and responsibility towards our colleagues, clients, and the communities we serve.

    • All for Empowerment

    We continuously evolve our tools, services, and ways of working to empower our clients and people, helping them succeed with confidence and efficiency.

    • All for Inspiration

    People are our driving force. We are committed to supporting their growth, understanding their needs, and inspiring them to achieve their goals and reach their full potential.

    Diversity, Equity & Inclusion

    At Allfunds, Human Capital is at the heart of our strategy, our success, and our ESG commitments. We believe that fostering a diverse, equitable, and inclusive workplace strengthens our business and enables our people to thrive.

    • Diversity

    We value the unique backgrounds, experiences, perspectives, and characteristics that make each individual different and contribute to a richer, more innovative workplace.

    • Equity

    We are committed to ensuring fair treatment, equal opportunities, and access to growth and development for all employees through inclusive policies and practices.

    • Inclusion

    We foster an environment where everyone feels welcomed, respected, supported, and valued, and where every individual can contribute authentically and perform at their best.

    Together, Diversity, Equity and Inclusion help us build a workplace where everyone has the opportunity to grow, succeed, and make a meaningful impact.

    Job details are sourced from the employer's original posting.

    Open job posting
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    About the company

    Allfunds Bank SAU

    Allfunds is a leading global fund distribution platform, connecting asset managers and distributors.

    View all Allfunds Bank SAU jobs
    Industry
    Financial Services
    Open roles
    9

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