Veterinary Receptionist

What You’ll Do

• Welcome clients and patients with a warm, professional approach and create a positive veterinary experience.
• Answer phones, emails, and client questions while directing concerns to the appropriate veterinary team member.
• Triage client concerns and help determine the appropriate next step.
• Schedule appointments to maximize hospital efficiency and maintain a smooth daily flow.
• Check clients in and out, process payments, and assist with other front-desk responsibilities.
• Maintain a clean, organized, and welcoming reception area.
• Provide compassionate and discreet emotional support to clients during difficult or sensitive veterinary situations.
• Communicate effectively with clients and the veterinary team to help ensure excellent patient care.

What We’re Looking For

We’re looking for a veterinary receptionist who is compassionate, calm, organized, and comfortable working in a busy veterinary environment. The ideal candidate is a strong communicator, team player, and multitasker who can stay composed while managing competing priorities.

• At least 1 year of veterinary reception or veterinary hospital experience is required.
• Strong communication and computer skills.
• Highly organized with excellent attention to detail.
• Self-motivated and able to work independently while contributing to the team.
• Comfortable discussing veterinary services, medical concerns, and various patient outcomes with clients.
• A genuine interest in veterinary medicine and providing exceptional client service.

You’ll also have opportunities to grow your veterinary knowledge and skillset through virtual training, hands-on learning, and continuing development. Whether you want to become a master of your veterinary receptionist role or are looking toward your next career move, we’ll support your growth along the way.

This is a hands-on veterinary environment, so team members must be comfortable working around animals and being exposed to unpleasant odors and noises, as well as potential bites, scratches, animal waste, and contagious diseases.

If you’re an experienced veterinary receptionist looking for a supportive team, a progressive veterinary hospital, and an opportunity to make a difference for pets and their families, we’d love to meet you!

We offer our staff:

Pay: Starting at $15/hr depending on experience 

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.