Billing Coordinator
Location: Remote
Reports to: Director of Billing
Mission
Coordinate with other departments to ensure the accuracy of invoices, correspond with patients to follow up on outstanding payments, and resolve any billing related issues or discrepancies. To be successful in this role, a Billing Coordinator must be able to multitask without compromising the accuracy of your work. Outstanding Billing Coordinator should have strong numerical aptitude and excellent customer service skills. The ideal candidate will track payment processes, keep meticulous records, and resolve any discrepancies. They should also be able to handle patient complaints and follow up on any issue related to the billing process.
Role
• Perform daily activities related to medical billing to meet the demands of billing
• Ensure accurate billing services are rendered by Alliance Orthopedics
• Assist with medical billing activities such as posting, charges, and assigning appropriate codes
• Planning and supervising billing and collection operations
• Coordinate with other departments to ensure the accuracy of billing information
• Corresponding with clients, answering questions, and resolving issues
• Following up on outstanding payments
• Preparing and sending invoices
• Maintaining and updating records
• Creating and managing patient accounts
- Track and resolve discrepancies
- Ensure all patient’s claims are appropriately managed by submitting them in a timely manner
- Follow up on claims to ensure that they are being paid and monitor claims that remain unpaid
- Resubmit unpaid claims for review
- Reconciling account discrepancies
- Perform and appeal on denied claims
- Submit Claims/resubmit denied claims
- Record and post transactions applying strict attention to details
- Ensure processing of payments from insurance companies
- Document services rendered appropriately
- Collaborate with providers, patient, and insurances companies to ensure timely payment of bills
- Verify billing information posted
- Administrative/Patient Services
- Perform data entry activities
- Manage applicable reporting and analyze billing of documents
- Answer questions and resolve problems at the patient level regarding billing
Requirements:
- Minimum of 3 years experience working Medical claims submission from all payer types: commercial, government, W/C, PIP/MVA.
- Degree or Certification in Business, Health Care Administration, Accounting or relevant field (preferred, but not required)
- Be professional, enthusiastic and conscientious and possess strong communication, organization, and problem-solving skills.
- Basic understanding of the RCM cycle including authorizations, claims processing, interpreting EOBs as part of secondary billing process.
- Experience with working Clearinghouse payer rejections.
- Self-motivated and proactive, able to work independently.
Background Check Requirement: Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law.
