Performance Coordinator

Position Overview

Alliance Painting is seeking a highly organized, driven, and team-oriented Performance Assistant Coordinator to support daily administrative operations, recruitment, onboarding and Preferred Partner Pay payments and Preferred Partner pay Tracking which includes AWO’s or crew deductions on invoicing.

This role is critical to maintaining  company growth.

The ideal candidate is detail-oriented, proactive, professional, and comfortable with office administration responsibilities.

Core Responsibilities

Office Administrative Role

• Assist the Performance Manager with daily Performance Administrative tasks
• Track crew productivity, project efficiency, and completion timelines
• Maintain organized records  of crews documents are accurate and up to date, payroll tracking, and onboarding documents
• Monitor production metrics and generate weekly and monthly performance reports
• Assist with managing preferred partner payments and weekly pay tracking
• Ensure accurate documentation for crew deductions if needed, AWO’s and payment approvals
• Crew COI’s are up to date and active by being verified monthly and our records are update with current policy.
• Call Back tracking and reporting: Call back dates with client name Project Manager and crew, what concern is warranty issue or call back 

Recruitment & Crew Development

• Screen incoming crew applicants and subcontractor inquiries
• Conduct initial phone interviews and candidate evaluations
• Schedule in-person interviews with management
• Assist with onboarding new crews and ensuring all paperwork is completed
• Support crew retention and relationship building

Qualifications

• Strong organizational and communication skills
• Ability to multitask in a fast-paced environment
• Experience in recruiting crews and onboarding
• Administrative or operations coordination experience preferred
• Strong accountability
• Comfortable using spreadsheets, reporting systems, and digital communication tools

Preferred Skills

• Bilingual (English/Spanish) preferred.
• Experience scheduling systems
• Knowledge of residential repaint processes and prep standards
• Strong attention to detail and follow-through
• Strong communication abilities

Compensation & Benefits

Base Salary Range

$40,000 – $45,000 annually

Compensation based on experience, operational knowledge, and performance.

Additional Compensation Opportunities

• Monthly performance bonuses and/or Quarterly efficiency bonuses Potential
• Recruitment and retention bonuses potential

Benefits May Include

• Paid holidays
• Paid time off
• Leadership development opportunities
• Advancement  Management roles

Alliance Painting Core Values

1. Excellence in Every Project

We take pride in delivering exceptional craftsmanship and attention to detail.

2. Accountability

We do what we say we will do and hold ourselves to high standards.

3. Communication

Clear, respectful, and proactive communication drives successful projects.

4. Teamwork

We support one another and work together to achieve company goals.

5. Integrity

We operate honestly, professionally, and with respect for our customers and crews and team mates.

6. Continuous Improvement

We are committed to learning, growing, and improving every day.

EOS Role Structure

Position Visionary Alignment

This role supports the company vision by improving operational and performance efficiency, crew accountability, project quality, and customer satisfaction.

Primary Accountability Areas

1. Recruitment & Onboarding

• Build strong crew relationships
• Maintain consistent onboarding processes
• Improve hiring quality and retention

2. Operational Support

• Assist Performance Manager with daily execution
• Maintain organized systems and reporting
• Improve workflow efficiency and communication

EOS “My 90” Plan

90-Day Focus Overview

The first 90 days are focused on learning systems, improving accountability, strengthening communication, and supporting production efficiency.

Rock #1  Improve Recruitment, Onboarding & Payment Tracking

Goal

Create a more organized hiring, onboarding, and payment tracking process for crews and preferred partners.

Milestones

First 30 Days

• Learn onboarding procedures and documentation requirements
• Review current recruitment and payment tracking process
• Begin conducting phone screenings and scheduling interviews

Days 31–60

• Organize onboarding files and tracking systems
• Improve interview scheduling and response times
• In-person Crew Interviews
• Assist with weekly payment verification process 
• Create tracking systems for preferred partner pay

Days 61–90

• Streamline onboarding workflow
• Improve communication with new crews
• Ensure weekly payment tracking accuracy
• Present recommendations for Performance improvements

Success Metrics

• Faster onboarding completion
• Improved organization and reporting
• Accurate payment tracking
• Better recruitment follow-up and communication

Recruitment & Retention Bonus

Based on:

• Successful onboarding of qualified crews that work 16 jobs

Why Join Alliance Painting?

At Alliance Painting, we are building a culture focused on excellence, accountability, leadership, and growth. We value team members who are committed to continuous improvement and creating an outstanding experience for both our crews and customers.

This role offers long-term growth opportunities for someone who wants to become a key leader within a growing company.