HireFT
Browse JobsHow it worksPricingAboutSuccess Stories
    Back to jobs
    AL

    Alorica Inc.

    Customer Service

    Compliance Management Analyst

    Any, PhilippinesOn-SiteFull-time1+ yrs experiencePosted 3w ago
    All Alorica Inc. jobs

    Job description

    Key Responsibilities
    • Conduct compliance audits, reviews, and quality checks across business processes.
    • Identify compliance gaps, risks, and process deviations and recommend corrective actions.
    • Prepare compliance reports, audit findings, and performance metrics.
    • Monitor adherence to internal policies, procedures, and regulatory requirements.
    • Collaborate with Operations, Quality, and other teams to address compliance issues.
    • Maintain accurate documentation and support compliance initiatives and process improvements.

    Qualifications

    Qualifications

    • Bachelor’s degree in Business, Management, Finance, or a related field.
    • At least 1 year of experience in compliance, quality assurance, audit, or related functions.
    • QA employees with relevant auditing, monitoring, and reporting experience are encouraged to apply.
    • Strong analytical, problem-solving, and communication skills.
    • Proficient in Microsoft Office, particularly Excel.
    • Willing to work onsite and on the required shift.

    About Us

    At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

    Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.

    Job details are sourced from the employer's original posting.

    Open job posting
    AL

    About the company

    Alorica Inc.

    Alorica is a global leader in customer service and experience, serving the world's biggest brands with over 90,000 employees in more than 100 locations around the globe. They focus on making lives better, one interaction at a time.

    View all Alorica Inc. jobs
    Industry
    Customer Service
    Open roles
    158

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.