Customer Service Assistant

IGL4US is seeking a professional and personable Customer Service Assistant to join our team in Baton Rouge, Louisiana.

In this role, you will support customers with general inquiries, provide accurate information, assist with day-to-day service requests, and help ensure that every interaction is handled professionally and efficiently.

The ideal candidate is a strong communicator who enjoys helping people, works well in a team environment, and can remain organized while managing multiple responsibilities.

Responsibilities

• Respond to customer questions and general service inquiries.

• Provide clear, accurate, and professional information to customers.

• Assist customers with requests, concerns, and basic issue resolution.

• Maintain organized and accurate customer records.

• Follow up on customer requests when necessary.

• Coordinate with internal departments to help resolve customer needs.

• Maintain a professional and welcoming approach during customer interactions.

• Support administrative and operational tasks related to customer service.

• Identify opportunities to improve the overall customer experience.

• Follow company procedures and service standards.

• Assist team members with additional responsibilities as business needs evolve.

• Competitive salary of $33,000 – $36,000 per year

• Full-time employment

• Career growth opportunities

• Professional development opportunities

• Opportunity to strengthen customer service and communication skills

• Supportive and collaborative work environment

• Opportunities to take on additional responsibilities as the company grows

• Training and ongoing skill development

• Stable professional environment

• Opportunity to build long-term career experience