Job Description
We are seeking a Customer Support Assistant to join our team and deliver outstanding service to our clients and customers. In this role, you will provide support through effective communication, problem-solving, and coordination across departments to ensure customer needs are met promptly and professionally.
Responsibilities
Handle customer inquiries via phone and email with courtesy and accuracy.
Provide detailed product and service information to clients.
Assist in resolving issues and ensuring customer satisfaction.
Maintain accurate customer records and documentation.
Collaborate with internal teams to streamline communication and support processes.
Monitor and follow up on customer requests in a timely manner.
Qualifications
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite and general computer literacy.
A proactive and professional approach to problem-solving.
Benefits
Competitive salary package ($52,000 – $56,000 per year).
Career growth and professional development opportunities.
Supportive and collaborative work environment.
Comprehensive training and onboarding program.
Paid time off and performance-based incentives.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
SkillBridge Academy is a forward-thinking organization dedicated to developing talent, fostering professional growth, and creating meaningful career opportunities. We believe in empowering individuals through structured training, a supportive work environment, and clear paths for advancement. Our team values professionalism, collaboration, and continuous improvement.