Responsibilities
Primary Job Functions:
General Responsibilities
- Provides support to youth by building trusting relationships
- Supports, coaches and trains youth in age-appropriate behaviors
- Supports, coaches and trains youth to demonstrate problem-solving and conflict resolution skills
- Offers support and guidance to youth as they receive services
- Participates in one-on-one meetings or treatment team meetings to discuss ideas, difficulties, suggestions, and expectations
- Provides social interaction, both individually and as a group, to develop social and recreational skills and to help participants develop insight into their mental illness
- Promotes recovery-oriented skills to help achieve goals created in the treatment plan
- Connects youth and young adults to community supports, natural supports and additional programs
- Assist participants in developing empowerment skills through self-advocacy and advocates on behalf of participant when needed
- Acts as a resource and safe person for youth to approach with questions, concerns and accomplishments
- Plans and conducts peer support groups focusing on topics related to recovery
- Other tasks as assigned by supervisor
Clinical Record Keeping
- Documents in a timely fashion per AltaPointe policy
- Documents legibly and in a clear and concise manner
- Documents individualized participant responses to services provided
Supervision and Consultation
- Seeks supervision and consultation as needed
- Accepts and employs suggestions for improvement
- Actively works to enhance skills
- Attends and participates in staff meetings as required
Courteous and respectful attitudes towards participants, visitors and co-workers:
- Treats participants with care, dignity and compassion
- Respects participant’s privacy and confidentiality
- Is pleasant and cooperative with others
- Assists participants and visitors as needed
- Personal values don’t inhibit ability to relate and care for others
- Is sensitive to the participant’s needs, expectations and individual differences
- Is gentle and calm with participants and families
Administrative and Other Related Duties as Assigned:
- Actively participates in Performance Improvement activities
- Actively participates in AltaPointe committees as required
- Completes assigned tasks in a timely manner
- Follows AltaPointe policies and procedures
- Attends appropriate in-services training and other workshops
Qualifications
High school diploma or its equivalent; a valid, verifiable driver’s license, a good driving record, reliable transportation and verifiable vehicle liability insurance; ability to work flexible hours including evening and weekend hours; ability to attend DMH-approved Therapeutic Mentor training for certification; knowledge of youth/young adult specific competencies, outlined below, to be attained within six (6) months of employment:
- Knowledge of psychiatric disorders in the youth/young adult population
- Knowledge of cultural diversity
- Knowledge of the Alabama Department of Mental Health and Medicaid standards
- Knowledge of behavior management, crisis intervention, as well as non-violent crisis intervention practices.
- Knowledge of a recovery-oriented treatment approach
- Ability to communicate effectively with multi-disciplinary team
- Ability to connect to youth/young adults and share skills and knowledge with others
