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    AM

    Amadeus

    Travel Technology

    Site Reliability Engineering

    Lisbon - Carnaxide, PortugalOn-SiteFull-time2–5 yrs experiencePosted 6d ago
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    Job description

    Job Title

    Site Reliability Engineering

    This role bridges operational reporting, observability, and SRE automation, supporting platform reliability across Amadeus systems. You will maintain and evolve SQL‑based operational reporting while progressively transitioning toward core SRE responsibilities, including CI/CD, infrastructure automation, and monitoring.

    Ideal for a mid‑level engineer with strong data, observability, and operations foundations who wants to grow into modern SRE practices.

    Key Responsibilities

    • Maintain and optimise SQL queries for operational reporting, performance analysis, and incident investigation.
    • Analyse and transform data from multiple systems using SQL and scripting.
    • Build and maintain dashboards in Elasticsearch/Kibana to support monitoring, observability, and root‑cause analysis.
    • Support SRE observability by improving log parsing, data quality, and query performance.
    • Collaborate with SRE, engineering, and operations teams to improve service stability and data accessibility.
    • Gradually take on SRE responsibilities, including CI/CD pipelines, automation, and cloud platforms.
    • Troubleshoot system issues, perform root‑cause analysis, and recommend workflow improvements.
    • Contribute to cross‑team initiatives and knowledge sharing.

    About You

    • 2–5 years’ experience in SRE, operations, or data‑focused roles.
    • Strong hands‑on SQL skills and experience with operational or analytical databases.
    • Experience with Elasticsearch and Kibana (or similar platforms).
    • Familiarity with DevOps fundamentals (CI/CD, deployments, infrastructure concepts).
    • Scripting skills (Python, Bash, or PowerShell) and Linux command‑line experience.
    • Exposure to cloud platforms, IaC, or monitoring tools is a plus.
    • Collaborative mindset and strong English communication skills.

    What we can offer you:

    • 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

    • 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

    • 🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

    • 🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

    • 🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

    • 📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

    • 🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

    #LI-EMEA

    Diversity & Inclusion

    Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

    Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

    Be aware of recruitment scams

    Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.

    Job details are sourced from the employer's original posting.

    Open job posting
    AM

    About the company

    Amadeus

    Amadeus is a technology company that provides IT solutions for the global travel industry. They offer a wide range of products and services, including reservation systems, distribution platforms, and software for airlines, hotels, and travel agencies.

    View all Amadeus jobs
    Industry
    Travel Technology
    Founded
    1987
    Open roles
    48

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