The North American Food Safety Operations Launch Team ensures that all Amazon Distribution and Retail/Grocery Fulfillment sites meet safety criteria, regulatory requirements and brand standards for new site launches and existing site renovations. They collaborate with a diverse range of stakeholders on design, permitting, launch, expansion and program development. Significant experience managing food safety and regulatory programs at the enterprise level in the retail food environment is a must. This is an exciting opportunity to work in a highly visible space and be part of a fast-growing company! The position can travel up to 40%.
Key job responsibilities
- Implement and manage launch programs to verify food safety processes are implemented
- Develop, maintain, and audit Retail Food Code Design standards for new and existing businesses
- Risk assess operational processes within the launch program to determine required food safety and compliance interventions, auditing mechanisms, and regulatory impacts of business models
- Partner cross-functionally (internally and externally) to launch new food sites on time and that meet food safety and compliance requirements
- Work with Legal to provide food safety and compliance direction to Operations, to meet standards and requirements
- Invent mechanisms and tools that support Launch processes to comply with food safety requirements
- Consult on policies, standards, and SOPs for food business processes and procedures. Update policies/standards/procedures to close operational food safety gaps
- Leverage technology to manage and continuously improve compliance processes. Drive food safety and compliance by using data to identify compliance trends
- Write and edit business review documents to update business stakeholders about the Food Safety and Compliance program and initiatives and performance of their respective business
A day in the life
In this role, you will be driving on-time, successful launches of net-new business and expansions by ensuring food safety and compliance standards are met across Amazon's network of Distribution and Retail/Grocery Fulfillment sites. Your typical day will be leveraging deep regulatory and food safety expertise to drive cross-functional solutions for site design, construction, fixtures, refrigeration, storage, training, product and transportation. You will engage with local health departments. You will create and monitor business metrics to track compliance and process effectiveness. This fast-paced role requires a balance of strategic thinking, technical skills and project management. This role travels up to 40%.
About the team
The North American Food Safety Operations Launch Team manages the launch and expansion of Amazon sites to drive compliance, mitigate risk, and support scalable business growth. We collaborate across stakeholder groups to ensure that new facilities and expansions can begin operations will all necessary food safety systems fully operational and compliant to regulatory requirements. We leverage metrics and technology for continuous improvement. Our initiatives ensure the safety of products for millions of customers, reinforcing their confidence in Amazon.
Basic qualifications
- 3+ years of managing food safety and quality in a large-scale retail or manufacturing environment experience
- Knowledge of retail food code and regulations governing grocery retail at local, state, and federal levels
- Experience in project management
- Can work proactively and independently, meet deadlines, and deliver on projects and tasks
- Experience working in a collaborative team environment to deliver high-quality design solutions
- Can show strong verbal and written communication skills
- Experience working on and delivering end to end projects independently
- Bachelor’s degree in Food Science or a related field
- Experience with design reviews, food safety auditing, and/or inspection
- Ability to travel up to 40%
Preferred qualifications
- Experience in online retail operations or similar field
- Experience creating and implementing large-scale programs
- Master’s degree in Food Science or related field
- Participation in Food Industry Councils and Working Groups
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TN, Nashville - 66,800.00 - 116,800.00 USD annually
USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually
USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually
