Case Manager

Ambassadors For Christ Youth Ministries, Inc. (AFC) is a model 501(c)3 nonprofit organization formed in 2006 for the purpose of providing multifaceted prevention and intervention programs for at-risk, underprivileged, and displaced youth. AFC has provided service as an outlet and platform for growth to over 16,000 at risk youth in partnership with schools, churches, and other community serving youth programs throughout the Houston, Texas, and Pine Bluff/Little Rock, Arkansas areas for more than 15 years. AFC's overarching goal is to inspire excellence and promote leadership in youth, regardless of their backgrounds, through the implementation of multifaceted youth development programs centered around homelessness prevention, mental health and substance use prevention/intervention, and the overall reduction of sexual and other risky behaviors.

Position Overview: We are seeking a compassionate and dynamic Case Manager to join our team in providing comprehensive support services to at-risk and homeless youth. This role combines direct client service, case management, and community outreach to help young people access resources and achieve stability and will report to the programs’ Project Managers. All positions are salary/full-time..

Essential Functions:

Client Assessment and Care

• Conduct comprehensive client screenings and intake interviews to assess service needs
• Develop, implement, and monitor individualized treatment plans
• Coordinate interdisciplinary care including medical, psycho-social, and psychiatric services
• Facilitate access to resources including transportation and basic needs
• Provide crisis intervention and support as needed

Outreach and Engagement

• Build trusting relationships with youth through street outreach and community presence
• Conduct targeted outreach in high-risk areas including parks, transit stations, and community centers
• Distribute survival aid and health/hygiene supplies
• Implement the "Be Proud, Be Responsible" evidence-based curriculum
• Utilize trauma-informed approaches in all client interactions

Case Management

• Maintain detailed client records and case notes
• Coordinate and participate in weekly interdisciplinary team meetings
• Manage discharge planning and post-discharge support
• Monitor client progress and adjust service plans accordingly
• Ensure proper documentation of all client contacts and outcomes

Program Development

• Evaluate and improve treatment processes and outcomes
• Contribute to policy and procedure development
• Provide educational workshops and resources to increase community competence
• Participate in program evaluation and reporting procedures
• Maintain accurate statistics and outcome measurements

Any additional duties assigned by manager

Education and Experience Requirements: The ideal candidate will have a Bachelor’s degree in a human service field from an accredited university (preferred) and one (1) year relevant experience working with the target population or Associates degree (minimum) and 3 years relevant experience. However, we will consider a candidate with a High School Diploma who is at least 25 years of age .

• MUST meet requirements for Central Registry Background Check.
• MUST have a valid Texas driver’s license, a vehicle for travel and verifiable insurance.
• Must be able to pass comprehensive criminal, sexual offender
• Must be able to handle confidential matters with appropriate discretion.
• Must have strong interpersonal skills, possessing the ability to establish and maintain effective work relationships and work effectively in a team environment.
• Knowledge of community resources and experienced in providing referral services to clients
• Ability to learn and interpret specific rules, laws, and policies and apply them with good judgment in a variety of situations.
• Ability to manage task and activities, work in a fast-paced environment and meet deadlines despite the competing priorities presented daily.
• Ability to be observant and take initiative to address issues presented while engaging with our clients.
• Proficient in MS Office Suite.
• Ability to communicate both orally and written form and possess the ability to write clear and decisive planning documents both on a strategic and near-term basis.
• Ability travel to various locations utilizing personal transportation and maintain insurance coverage to transport clients as needed.
• Ability to work a flexible schedule, working an evening shift a couple of days per week.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is required to stand and walk, and occasionally drive a car. The employee must occasionally lift and/or move 10 - 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Job Type: Full-time

Salary: TBD

HOURS: Full Time. Some evenings and weekends required.

EXPERIENCE: Minimum of two (2) years case management experience preferred.