Facilities Operations Coordinator (Onsite)

Who are we?

Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In brief

The Facilities Operations Coordinator manages and coordinates the department’s day-to-day operations, ensuring the availability of essential resources and tools. Ensures that operational requirements are implemented effectively and completed on time, while coordinating schedules, meetings, and activities to support smooth operations and customer satisfaction. Monitors vendor and external partner performance to ensure compliance with company standards and protect the company’s interests.

This is a fully onsite position, requiring attendance at the office Monday through Friday, from 8:00 AM to 5:00 PM. Occasional work outside regular business hours may be required to address alarms, emergencies, maintenance needs, or other operational issues.

What will your job look like?

Operational coordinator

• Providing daily operational support
• Managing the front desk/reception area, welcoming visitors, and serving as the first point of contact for employees, guests, and external partners
• Acting as the primary point of contact for office operations-related matters
• Serving as the operational focal person for the site
• Supporting employee onboarding and offboarding processes, where required
• Managing incoming and outgoing mail, parcels, and courier shipments
• Adhering to and maintaining relevant corporate procedures and policies

Workplace & Facilities Management

• Management of office consumables, supplies, and inventory
• Coordination of cleaning, courier, and other daily office services
• Coordination of repairs, technical interventions, and preventive/corrective maintenance
• Managing refreshments and kitchenette supplies, including stock monitoring, ordering, and distribution
• Communication and coordination with building management, landlords, technical partners, and external vendors
• Monitoring the smooth daily operation of the workspace
• Supporting initiatives that enhance the employee experience and foster a positive work environment
• Site attendance reporting

Safety, Occupational Health & Safety, and Business Continuity

• Acting as Local Security, Environment, Health & Safety (EHS), and Business Continuity Plan (BCP) Coordinator
• Coordination of emergency procedures, preparedness drills, and related compliance activities
• Support for internal and external inspections and audits
• Monitoring and support for the implementation of required facility safety and compliance measures

All you need is...

• B.Sc. in Business Administration, a vocational training certificate in office administration, or a similar qualification
• Previous experience in operations and/or facilities management
• Fluency in spoken and written English and Romanian (mandatory)
• Good knowledge of MS Office

Why you will love this job:

• Work in a global organization with an international and collaborative environment.
• Take ownership of daily site operations and make a tangible impact on creating a smooth, safe, and welcoming workplace.
• Enjoy a varied role with opportunities to take initiative, solve problems, and coordinate diverse operational activities.
• Build strong relationships with employees, internal teams, building management, and external partners.
• Broaden your expertise across workplace operations, facilities management, safety, security, and business continuity.