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    AM

    America At Work

    Workforce Development

    Telecommunications Specialist (RingCentral)

    Boston Metro Area, United StatesOn-SiteFull-time5+ yrs experience$80k – $95k / yearPosted 3w ago
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    Job description

    A major healthcare organization is seeking an experienced Telecommunications Specialist to support enterprise voice systems across multiple campuses and clinics. This role manages daily telecom operations, VoIP (cloud/on‑prem), call flows, MACs, troubleshooting, and collaboration with IT teams. Ideal candidates bring strong RingCentral expertise, Avaya platform experience, and the ability to support complex telephony environments.

    Required Qualifications

    • RingCentral experience

    • Bachelor’s in Computer Science or equivalent experience

    • 5+ years telecom/IT network systems experience

    • Avaya CM v16.3, System/Session Manager, Aura Messaging, CMS, VeraSmart, Virtual Observer, G430/G450/G650

    Preferred Certifications

    • Cisco CCNA or CCVP

    • Avaya Certified Support or Implementation Specialist

    Job details are sourced from the employer's original posting.

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    About the company

    America At Work

    America At Work is a workforce development organization focused on connecting individuals with meaningful employment opportunities.

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    Industry
    Workforce Development
    Open roles
    14

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