Manager - Control Management

The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.

The focus of this role is Membership Portfolio Services (MPS), within our US Consumer Services Business, which is responsible for developing and scaling several growing businesses that are strategically important to American Express. MPS is developing unique and differentiated ways to strengthen the membership model across Enterprise Communications & Marketing Technology Experiences.

The objective of the US Consumer Services Control Management Risk Identification and Assessment team is to identify, assess, mitigate, and report on risk within business unit processes for US Consumer Services to ensure adherence to regulatory standards, Amex policy and enhance the Business Unit's resilience through managing a clear methodology of inherent and residual risk. This role is focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.