Manager, Editorial Colleague Communications

Corporate Affairs and Communications (CA&C) is a global strategic function that uses a variety of programs and platforms to shape and communicate American Express’ brand message and key business initiatives to shareholders, colleagues and the community-at-large. Our team oversees global public affairs and media relations, social media, colleague communications, and corporate sustainability.

The Manager, Editorial Colleague Communications will work across all aspects of our internal newsroom, including story-mining, editorial calendar management, content creation and amplification. This role will help support the evolution of our intranet into a dynamic, multimedia storytelling platform – shaping how colleagues discover, engage with, and act on the information, stories, programs, and experiences that matter most to them.

We're looking for an experienced communicator who is deeply immersed in the latest social media and content trends and brings a social-first mindset to colleague communications. The Manager should be comfortable experimenting with new formats and creating engaging, bite-sized content across channels – from short-form video and graphics to polls, interactive content, and other emerging formats – while embracing AI-enabled tools and experiences to continually evolve how we engage colleagues. This position reports to the Vice President, Enterprise Editorial & Strategy.