Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.
This team is responsible for building Enterprise Personalization products, including batch and real-time analytical, machine learning, and modeling solutions leveraging modern cloud native technologies such as GCP, Java, Spark, BigQuery, Pub/Sub, Dataflow, GKE, and distributed data processing frameworks. The platform powers highly scalable personalization capabilities across multiple customer touch-points and business domains.
Our team has delivered industry leading products with several organizational firsts and continues to drive innovation in personalization and intelligent decisioning. Today, we support 21+ channels (including Web, Mobile, Voice, and Email), process ~15MM transactions daily, and deliver personalized experiences across Card, Servicing, Membership Rewards, Dining, Travel and Merchant in 25 markets. We are rapidly expanding with a focus on building a next generation Enterprise Orchestration Platform powered by cloud, real-time intelligence, and scalable ML driven solutions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Job details are sourced from the employer's original posting.
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American Express is a global financial services company that provides credit card, charge card, and traveler's cheque services.