American Freedom Insurance Company (AFIC) is a leader in the nonstandard automobile insurance industry. We are an expanding midsized, highly profitable company doing business in Illinois, Indiana, Pennsylvania, Tennessee, Texas, and with a license in Ohio. We are looking for a committed experienced candidate to contribute their skills in a fast paced and growing organization. AFIC is a financially strong "A+" (Superior) AM Best and "A+" Better Business Bureau rated non-standard automobile insurer.
Responsibilities
- Take full ownership of a diverse caseload of third-party automobile injury claims, proactively investigating, evaluating, negotiating, and resolving claims at all stages, including unrepresented, represented, early litigation, and time-sensitive policy limit demand cases.
- Able to easily comprehend and apply policy language provisions, conditions and exclusions, incorporating knowledge of applicable state laws, judicial decisions and regulations
- Responsible for an inventory of casualty claim files
- Identify high-risk matters, maintain appropriate follow-up, and take timely action to mitigate unnecessary claim exposure, including legal, financial, and extra-contractual risk
- Draft coverage position letters, denials or correspondence as needed
- Manage claims to achieve fair and efficient timely resolutions while minimizing indemnity, defense, and claim expenses through effective investigation, evaluation, and negotiation
- Able to work across teams in the claim department to collaborate and mentor personnel on coverage and liability concepts, driving accurate and timely decisions and settlement amounts
- Identify process improvements to optimize business outcomes and increase efficiency
- Assist in responding to attorney, regulatory, produce, vendor, and consumer inquiries
