Position Overview
Fleet Maintenance Operations Coordinator
Location: Charlotte, NC. In Office
Company: Amerit Fleet Solutions
Reports To: Operations Service Center Manager / Vended Maintenance Lead
About Amerit Fleet Solutions
Amerit Fleet Solutions, one of the leading fleet maintenance companies in the U.S., is seeking an experienced and detail-driven Fleet Maintenance Operations Coordinator to join our growing team! At Amerit, we manage maintenance programs for some of the nation’s largest fleets — ensuring services are performed efficiently, safely, and in full compliance with customer expectations and regulatory standards.
Compensation: $24.00 p/h - $31.00 p/h paid weekly
Schedule: Monday - Friday | 9am - 6pm
Position Summary
The Fleet Maintenance Operations Coordinator is responsible for maintaining the vended fleet for Amerit’s customers by ensuring all scheduled maintenance is completed on time and in compliance with customer requirements, state regulations, and federal DOT standards.This includes managing services such as oil changes, state inspections, DOT inspections, and aerial inspections, as well as coordinating any additional maintenance required to keep customer fleets operational and compliant.The ideal candidate is highly organized, process-oriented, and excels at communication and follow-up. They will work closely with drivers, supervisors, and vendors to ensure maintenance is completed by due dates, escalate delays, and verify service accuracy and cost.
Essential Duties & Responsibilities
- Coordinate and track all scheduled and required fleet maintenance services (PMs, oil changes, DOT inspections, state and aerial inspections, etc.).
- Ensure all maintenance is completed in full compliance with customer standards, OEM specifications, and state/federal regulations.
- Communicate regularly with drivers and supervisors to confirm scheduling, escalate no-shows, and resolve service delays.
- Work directly with vendors to schedule, monitor, and confirm service completion for assigned fleets.
- Review and verify estimates and invoices using book rates for accuracy in cost, labor hours, and parts pricing.
- Evaluate vendor performance based on timeliness, accuracy, and quality of service.
- Maintain thorough and organized documentation of all maintenance events in the designated fleet management system as the official system of record.
- Track and report on maintenance due dates, overdue services, and compliance metrics.
- Support escalation of unresolved maintenance issues to supervisors or vendor management for resolution.
- Ensure all PM, DOT, and state inspections are completed prior to expiration and compliant with customer KPIs.
- Partner with internal teams (e.g., billing, parts, warranty) as needed to ensure cost accuracy and repair accountability.
- Uphold Amerit’s standard of excellence, safety, and compliance across all vendor and maintenance activities.
Our Ideal Candidate Will Have:
- Minimum of 2 years in fleet maintenance coordination, service writing, or vendor management.
- Technical Knowledge: Strong understanding of automotive and fleet maintenance practices, including PM schedules, DOT and state inspections, and vendor repair processes.
- Organization: Must be highly organized and detail-oriented, capable of tracking large volumes of maintenance schedules and ensuring all work is completed on time.
- Communication: Excellent written and verbal communication skills to interact effectively with drivers, vendors, and supervisors.
- Analytical Skills: Ability to evaluate and compare estimates against book rates and average repair times to verify invoice accuracy.
- Technology: Proficiency in fleet management systems (e.g., Hub, Dossier, FleetFocus, or similar) and Microsoft Office Suite (Excel, Outlook, Teams).
- Problem Solving: Ability to resolve scheduling conflicts, vendor delays, and compliance issues under tight deadlines.
- Documentation: Proven ability to maintain accurate records, service logs, and compliance documentation as a system of record.
- Industry Knowledge: Automotive repair experience or prior technician background strongly preferred.
Education & Certifications
- Bachelor’s degree preferred in Business, Logistics, Automotive Management, or related field.
- Associate or Technical degree in Automotive, Diesel, or Logistics Management accepted with equivalent experience.
- High school diploma or equivalent required.
Why Amerit?
- Full benefits within 30 days, including:
- Medical, Dental, and Vision coverage.
- Paid vacation, holidays, and sick time.
- 401(k) with company match.
- Life and disability insurance.
- Tuition reimbursement.
- Career advancement opportunities in one of the fastest-growing fleet maintenance organizations in the nation.
Join Amerit Fleet Solutions — where organization, accountability, and service excellence keep our customers’ fleets moving.Apply today and make an impact by ensuring maintenance gets done right and on time!
#Operations #Support #FleetMaintenaince #ServiceWriter #PartsCoord
