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    AM

    AmeriVet

    Veterinary

    Customer Service Lead

    US-AZ-White Mountain Animal Hospital, United StatesOn-SiteFull-timePosted 2mo ago
    All AmeriVet jobs

    Job description

    Do you thrive in a fast-paced veterinary hospital, love leading a team, and believe pets deserve amazing customer service? If you're the kind of person who can juggle phones, clients, schedules, and a surprise puppy cuddle without breaking a sweat—we want to meet you!

    ⭐ This is NOT an entry-level position.

    Veterinary hospital experience is REQUIRED. If you haven't worked in a veterinary practice before, this isn't the right fit—but we'd love to hear from you for future opportunities!

    What You'll Do:

    🐶 Lead and mentor our incredible CSR team
    🐱 Deliver exceptional service to clients and their pets
    📞 Manage appointments, phones, and client communications like a pro
    💻 Navigate veterinary software and medical terminology with confidence
    🤝 Partner with doctors and technicians to keep the hospital running smoothly
    ✨ Help create a positive, supportive, drama-free workplace

    We're Looking For Someone Who:

    ✔️ Has previous experience working in a veterinary hospital (required)
    ✔️ Has leadership or supervisory experience (preferred)
    ✔️ Stays calm under pressure and can multitask with a smile
    ✔️ Loves people just as much as pets
    ✔️ Is dependable, organized, and solution-oriented
    ✔️ Brings positivity, professionalism, and a great sense of humor

    Why White Mountain Animal Hospital?

    🌲 Live and work in the beautiful White Mountains of Arizona
    🐾 Supportive team that truly cares about each other
    📚 Opportunities for growth and continued learning
    ❤️ Spend your days making a difference for pets and the people who love them

    If you're ready to lead an amazing front office team and bring your veterinary CSR experience to a practice that values compassion, teamwork, and excellence, we'd love to hear from you!

    At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

    Here’s what you can expect when you join our team:

    • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

    • Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.

    • Health, dental, vision, life insurance, and mental health resources to support your overall well-being.

    • Generous paid time off and holidays, because your personal time matters.

    • A supportive, collaborative environment where everyone feels a sense of belonging.

    Please note: Any Benefits listed above apply to full-time employees.

    At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

    Job details are sourced from the employer's original posting.

    Open job posting
    AM

    About the company

    AmeriVet

    AmeriVet is a veterinary practice.

    View all AmeriVet jobs
    Industry
    Veterinary
    Open roles
    63

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