The Amivero Team Amivero’s team of IT professionals delivers digital services that elevate the federal government, whether national security or improved government services. Our human-centered, data-driven approach is focused on truly understanding the environment and the challenge, and reimagining with our customer how outcomes can be achieved. Our team of technologists leverage modern, agile methods to design and develop equitable, accessible, and innovative data and software services that impact hundreds of millions of people. As a member of the Amivero team you will use your empathy for a customer’s situation, your passion for service, your energy for solutioning, and your bias towards action to bring modernization to very important, mission-critical, and public service government IT systems. Special Requirements
US Citizenship Required to obtain Public Trust DHS USCIS Public Trust preferred The Gist…
The API Platform Operations and Automation Engineer supports the reliable operation and continuous improvement of the platform. This mid-level role combines hands-on platform operations with behind-the-scenes technical support for API consumers and producers. The engineer will troubleshoot REST API and platform issues, support deployments and routine maintenance, and help improve the team’s infrastructure-as-code, configuration-management, and containerized deployment capabilities.
This role will also identify recurring customer-support and operational needs and translate them into practical improvements. Depending on the problem, the appropriate solution may include clearer documentation, an improved process, a script, a lightweight automation, or a platform enhancement. The engineer will work closely with Infrastructure, Customer Success and Support, User Experience Research, team leadership, and government partners. This is not primarily an evangelist or front-line customer-service role, but it requires the ability to communicate technical findings clearly and participate in customer-support activities when needed.
Identify recurring support and operational problems and recommend practical process, documentation, automation, or platform improvements.
Build and maintain automations using Power Apps, Power Automate, Python, Node.js, or shell scripting.
Integrate Outlook, SharePoint, Teams, Excel, and APIs to automate intake, approvals, notifications, status tracking, and reporting.
Test, monitor, troubleshoot, and document automated workflows, including business rules, exception handling, permissions, and support procedures.
Troubleshoot escalated REST API issues involving authentication, access, connectivity, payloads, and gateway errors, and support API validation as needed.
Support platform operations, deployments, maintenance, and recovery across AWS and Linux environments, keeping operational runbooks current.
Troubleshoot networking, load balancing, security groups, and availability issues affecting Apigee.
Develop and maintain CI/CD pipelines using Jenkins, Harness, GitHub Actions, or comparable tools.
Support infrastructure as code and configuration management using Terraform and Ansible.
Support containerized deployments and release management using Docker, Kubernetes, and Helm.
EOE/M/F/VET/DISABLED
All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Amivero complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Amivero is a technology consulting firm specializing in data analytics and cloud solutions.