HireFT
Browse JobsHow it worksPricingAboutSuccess Stories
    Back to jobs
    AM

    Ammega

    Industrial Automation

    Customer Solution Specialist

    West Caldwell, United StatesOn-SiteFull-time4+ yrs experiencePosted 1w ago
    View all jobs

    Job description

    CUSTOMER SUPPORT SPECIALIST. As a customer support specialist, you will be responsible for facilitating customer requests for information, quotations, and orders by interacting with customers, supervisors, the sales team, and vendors. A day in the life of a customer support specialist can look like:
    • Communicating with customers to receive orders for products and installations via fax, e-mail, phone, or from sales staff.
    • Processing customer orders accurately and timely.
    • Researching customer order history and reviewing inventory for availability.
    • Maintaining and updating customer files.
    • Following up on orders in progress and communicating order statuses with outside sales staff.
    • Interacting extensively with vendors and customers.
    • Performing product research through contact with our vendors.
    • Obtaining pricing on purchases, generating and following up on quotes.
    • Answering the phones timely and professionally throughout office hours; filing, faxing, e-mailing, and various other office and clerical duties to be completed as needed.
    • Verifying accuracy of order when receiving vendor products.
    • Allocating cost of inventory to orders.
    • Transferring stock to other branches upon request.

    We are looking for you to have:
    • High School Diploma  and/or at least four (4) years of previous experience.
    • Experience with Word, Excel, and Outlook.
    • Excellent verbal and written communication skills.
    • Strong analytical and problem-solving skills.
    • Leadership acumen.
    • Positive team spirit.
    • Entrepreneurial and customer focus.
    • Learning agility.
    • Ability to deliver what is promised.
    • Drive for change and innovation.
    • Ability to build relationships through collaboration.
    What we offer you: 
    The benefits of working at AMMEGA go beyond the daily work. You will join a world class team and have the opportunity to grow through internal advancement, on-the job training, educational support, and access to a global network.
    Other benefits include:
    • Paid training.
    • Medical, Dental, and Vision insurance.
    • Life insurance.
    • Employer-paid Short- and Long-Term Disability insurance.
    • 401k with company match.
    • Tuition reimbursement.

    Job details are sourced from the employer's original posting.

    Open job posting
    AM

    About the company

    Ammega

    AMMEGA is a global leader in the design, manufacture, and distribution of high-performance drive technology.

    View all Ammega jobs
    Industry
    Industrial Automation
    Open roles
    113

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.