Location: Piscataway, NJ
Insights Consultant Operations
• Research and analyze trends of all community members and unique visitors
• Manage metrics dashboard daily to report on Call in Rate, Shopper Traffic, Click Thru Rate and Overall orders
• Assist in the development of, maintain and manage social support platform roadmap for community based on insights.
• Leverage current insights, industry best practices and generally accepted strategic/tactical work in social support to achieve best in class community platform performance, competitive advantage, high value proposition and sustainable growth.
• Evolve product platform capabilities with existing and new social support products and channels by managing design, integration work, partnering with community manager, various internal and external stakeholder groups, and alliances.
• Oversee UX creative design, optimization experiments, implementation, and testing on infrastructure/architecture projects in an externally hosted environment by executing excellence in project management and team collaboration.
• Own and improve key community and social platform metrics to deliver year-over-year growth and financial impact.
• Measure, analyze and report on content trends, support issues and account sensitive issues that require immediate attention.
• Manage and communicate content trends to all stakeholders to ensure visibility and consistency across channels using Excel and PowerPoint
• Work with community manager to continually assess and monitor content health via analytics platform such as Site Catalyst, Google Analytics, Platform metrics and other measurement tools
Minimum Qualifications
• Bachelor’s degree
• 5+ years of experience working with digital operations and social platforms using several analytics tools to provide insights fueling future project decisions
• Expert in Excel spreadsheets including creation of pivot tables and other features used to measure and analyze data
• Strong understanding analytics platforms such as Site Catalyst and Google analytics
• Strong knowledge of PowerPoint
Desired Skills
• Strong background Internet technologies
• Experience with analytics platforms and excel
• Candidate must be self sufficient and posses the skills to multitask and work in a fast paced environment
• Ability to partner with teammates and other stakeholders to create good working environment
• Experience with digital personalization
Vivek Salvatore
vivek.salvatore(@)americanetworks.com
(973) 582-3458
Job details are sourced from the employer's original posting.
Open job postingAbout the company
America Networks is a leading sensor and networking solutions partner for companies in any Industrial, Manufacturing, and Waste management space. We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management. Our founders are hardcore telecommunications engineers with combined 200 + years of experience in designing, optimizing and performance engineering; for several mid – large wireless carriers internationally - that saw a need to provide low power, cost efficient sensors to collect data, create alerts, and predict needed actions. We have combined these sensors with low power, wide area (LPWA) networking technologies to provide clients various options to decrease re-occurring costs associated with operating an IoT network of sensors and connected devices. We specialize in design, deployment, optimization, and support of these Networks. Whether an off-the-shelf or custom solution is needed, we’ll create a solution and push the data on the best cloud platform to fit your needs, including your own.